Plaza Hotel
1366 reviews from Google & Booking.com → Trust 77/100, Pulse 78/100. See latest review trend for Plaza Hotel in Muscat.
Guests are dissatisfied with cleanliness and overall experience.
Guest Insights by Category
- Room Cleanliness: 43%
Address: Al Khuwair Street
A 360° street view of this location is available on this page.
A video walkthrough of this property is available on this page.
Google: 3.9/5 (1,309 reviews)
Booking.com: 5.6/10 (57 reviews)
FAQ
Where is Plaza Hotel located?
Plaza Hotel is located in Muscat.
What is Plaza Hotel's Trust Rating based on?
Plaza Hotel has a Trust Rating of 77/100 and a Current Pulse of 78/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Plaza Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Plaza Hotel?
With a Trust Rating of 77/100 and a Current Pulse of 78/100, Plaza Hotel maintains consistently positive guest sentiment across Google & Booking.com reviews.
What type of hotel is Plaza Hotel?
Plaza Hotel is a Upscale hotel in Muscat. Its Trust Rating draws on 1,366 reviews across Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Plaza Hotel's Trust Rating?
Plaza Hotel's Trust Rating combines: Google (3.9/5, 1,309), Booking.com (5.6/10, 57).
| Platform | Score | Reviews |
|---|---|---|
| 3.9/5 | 1,309 | |
| Booking.com | 5.6/10 | 57 |
Does Plaza Hotel have issues with Room Cleanliness?
Some guests raise concerns — roughly 43% of analyzed reviews mention Room Cleanliness negatively at Plaza Hotel, including one reviewer who noted: "The most heinous". This is weighed alongside the many positive mentions in Plaza Hotel's overall Trust Rating.
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