Al Bustan
7916 reviews from Google, TripAdvisor & Booking.com → Trust 92/100, Pulse 94/100. See latest review trend for Al Bustan in Muscat.
Al Bustan stands out for its exceptional cuisine and luxurious ambiance, earning a trust score of 93.
Guests love the exceptional staff and beautiful location, with no significant areas for improvement.
"A MUST in Muscat. Splendid and excellent staff. Can't wait to visit again after the renovation." — Google reviewer, 5/5
"I stayed at the Palace Al Bustan for work and it was an exceptional experience. The hotel is magnificent, with elegant architecture, perfectly manicured gardens, and a splendid private beach. The staff is incredibly kin…" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 100%
- Location: 85%
- Room Comfort: 80%
- Facilities & Amenities: 75%
- Food & Beverage: 70%
Address: Al Bustan Street, 114
A 360° street view of this location is available on this page.
Google: 4.7/5 (3,975 reviews)
TripAdvisor: 4.5/5 (2,976 reviews)
Booking.com: 9.1/10 (965 reviews)
FAQ
Where is Al Bustan located?
Al Bustan is located in Muscat, Oman.
What is Al Bustan's Trust Rating based on?
Al Bustan has a Trust Rating of 92/100 and a Current Pulse of 94/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Al Bustan is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Al Bustan?
Guests most often highlight Staff & Service — one recent review noted: "The staff is incredibly kind, always smiling, professional, and attentive to every detail." They also frequently mention Location. Across Google, TripAdvisor & Booking.com, sentiment has stayed consistently positive, keeping Al Bustan's Current Pulse at 94/100.
What type of hotel is Al Bustan?
Al Bustan is a Upscale hotel in Muscat. Its Trust Rating draws on 7,916 reviews across Google, TripAdvisor & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Al Bustan's Trust Rating?
Al Bustan's Trust Rating combines: Google (4.7/5, 3,975), TripAdvisor (4.5/5, 2,976), Booking.com (9.1/10, 965).
| Platform | Score | Reviews |
|---|---|---|
| 4.7/5 | 3,975 | |
| TripAdvisor | 4.5/5 | 2,976 |
| Booking.com | 9.1/10 | 965 |
Is Al Bustan good for Staff & Service?
Yes — roughly 100% of analyzed reviews mention Staff & Service favorably at Al Bustan, including one reviewer who noted: "The staff is incredibly kind, always smiling, professional, and attentive to every detail.".
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