Copthorne Makkah Al Naseem
5050 reviews from Google, TripAdvisor & Booking.com → Trust 79/100, Pulse 80/100. See latest review trend for Copthorne Makkah Al Naseem in Makkah.
Copthorne Makkah Al Naseem stands out for its upscale ambiance and convenient access to holy sites.
Guests appreciate the excellent staff and cleanliness, but room quality and service issues need improvement.
"Lutfur Rahman Thank you" — Google reviewer, 5/5
"Excellent service, especially from Lotfi Abdel Rahman and Samir." — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 85%
- Cleanliness: 75%
- Location: 70%
- Food & Beverage: 65%
- Room Quality: 45%
- Service Issues: 40%
Address: 3290 حي - 8586, 24245
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TripAdvisor: 4/5 (7 reviews)
Google: 4/5 (1,736 reviews)
Booking.com: 7.8/10 (3,307 reviews)
FAQ
Where is Copthorne Makkah Al Naseem located?
Copthorne Makkah Al Naseem is located in Makkah.
What is Copthorne Makkah Al Naseem's Trust Rating based on?
Copthorne Makkah Al Naseem has a Trust Rating of 79/100 and a Current Pulse of 80/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Copthorne Makkah Al Naseem is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Copthorne Makkah Al Naseem?
Guests most often highlight Staff & Service — one recent review noted: "Excellent service, especially from Lotfi Abdel Rahman and Samir." They also frequently mention Cleanliness. Across TripAdvisor, Google & Booking.com, sentiment has stayed consistently positive, keeping Copthorne Makkah Al Naseem's Current Pulse at 80/100.
What type of hotel is Copthorne Makkah Al Naseem?
Copthorne Makkah Al Naseem is a Upscale hotel in Makkah. Its Trust Rating draws on 5,050 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Copthorne Makkah Al Naseem's Trust Rating?
Copthorne Makkah Al Naseem's Trust Rating combines: TripAdvisor (4/5, 7), Google (4/5, 1,736), Booking.com (7.8/10, 3,307).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 4/5 | 7 |
| 4/5 | 1,736 | |
| Booking.com | 7.8/10 | 3,307 |
Is Copthorne Makkah Al Naseem good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Copthorne Makkah Al Naseem, including one reviewer who noted: "Excellent service, especially from Lotfi Abdel Rahman and Samir.".
Does Copthorne Makkah Al Naseem have issues with Room Quality?
Some guests raise concerns — roughly 45% of analyzed reviews mention Room Quality negatively at Copthorne Makkah Al Naseem, including one reviewer who noted: "الغرف جيدة جدا لا ترتقي الى ممتازة فيها عيوب من ناحية الاثاث.". This is weighed alongside the many positive mentions in Copthorne Makkah Al Naseem's overall Trust Rating.
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