Raffles Makkah Palace
Raffles Makkah Palace — Luxury in حي الهجلة, Makkah · Trust 96/100 · Pulse 96/100 · Verified scores from Google, TripAdvisor & Booking.com.
Raffles Makkah Palace offers unparalleled luxury and exceptional hospitality for a memorable pilgrimage experience.
Guests overwhelmingly praise the exceptional staff and service, with no significant complaints noted.
"Unforgettable stay, will always come back here whenever I’m in Makkah. Our stay was made extremely memorable by our butler, Mr. Ishaq; who stayed over time just to deliver a cake we had asked for and the next day the hot…" — Google reviewer, 5/5
"Nous avons séjourné dans la suite présidentielle et on a tout adoré !! C'était un vrai plaisir sur tous les plans (gastronomique, visuellement, les services) et leur accueil était un 10/10. Pour résumé, on se sentait che…" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 95%
- Cleanliness: 80%
- Room Quality: 75%
- Food & Beverage: 70%
- Location: 65%
Address: King Abdul Aziz - 38 Road, 24231
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A 360° street view of this location is available on this page.
A video walkthrough of this property is available on this page.
TripAdvisor: 4.8/5 (2,864 reviews)
Google: 4.8/5 (7,365 reviews)
Booking.com: 9.3/10 (2,356 reviews)
FAQ
Where is Raffles Makkah Palace located?
Raffles Makkah Palace is located in حي الهجلة, Makkah, Saudi Arabia.
What is Raffles Makkah Palace's Trust Rating based on?
Raffles Makkah Palace has a Trust Rating of 96/100 and a Current Pulse of 96/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Raffles Makkah Palace is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Raffles Makkah Palace?
Guests most often highlight Staff & Service — one recent review noted: "Mr. Mohammed Al-Asiri for his excellent service and refined manners." They also frequently mention Cleanliness. Across TripAdvisor, Google & Booking.com, sentiment has stayed consistently positive, keeping Raffles Makkah Palace's Current Pulse at 96/100.
What type of hotel is Raffles Makkah Palace?
Raffles Makkah Palace is a Luxury hotel in Makkah. Its Trust Rating draws on 12,585 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Raffles Makkah Palace's Trust Rating?
Raffles Makkah Palace's Trust Rating combines: TripAdvisor (4.8/5, 2,864), Google (4.8/5, 7,365), Booking.com (9.3/10, 2,356).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 4.8/5 | 2,864 |
| 4.8/5 | 7,365 | |
| Booking.com | 9.3/10 | 2,356 |
Is Raffles Makkah Palace good for Staff & Service?
Yes — roughly 95% of analyzed reviews mention Staff & Service favorably at Raffles Makkah Palace, including one reviewer who noted: "Mr. Mohammed Al-Asiri for his excellent service and refined manners.".
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