5 Star Café & Lounge
1474 reviews from Google → Trust 90/100, Pulse 89/100. See latest review trend for 5 Star Café & Lounge in Makkah.
5 Star Café & Lounge offers an exceptional Shisha Lounge experience with high customer satisfaction in Makkah.
Guests love the exceptional service and beautiful ambiance, but some feel the prices are too high.
"The place is beautiful and the employee Elham is very sweet." — Google reviewer, 5/5
"The employee, Elham, was incredibly polite, welcoming, and hospitable. It's one of the best cafes I've ever visited, and God willing, it won't be my last, because of the lovely faces! 😍😍😍😍" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 85%
- Ambience: 80%
- Food & Beverage: 75%
- Value for Money: 100%
Address: Jabal Thawr Road, 24372
Price range: $
A 360° street view of this location is available on this page.
Google: 4.5/5 (1,474 reviews)
FAQ
Where is 5 Star Café & Lounge located?
5 Star Café & Lounge is located in حي العوالي, Makkah.
What is 5 Star Café & Lounge's Trust Rating based on?
5 Star Café & Lounge has a Trust Rating of 90/100 and a Current Pulse of 89/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether 5 Star Café & Lounge is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about 5 Star Café & Lounge?
Guests most often highlight Staff & Service — one recent review noted: "The employee, Elham, was incredibly polite, welcoming, and hospitable." They also frequently mention Ambience. Across Google, sentiment has stayed consistently positive, keeping 5 Star Café & Lounge's Current Pulse at 89/100.
What type of restaurant is 5 Star Café & Lounge?
5 Star Café & Lounge is a Shisha Lounge, priced $ restaurant in Makkah. Its Trust Rating draws on 1,474 reviews across Google — enough volume for a high-confidence score.
Which review platforms are included in 5 Star Café & Lounge's Trust Rating?
5 Star Café & Lounge's Trust Rating combines: Google (4.5/5, 1,474).
| Platform | Score | Reviews |
|---|---|---|
| 4.5/5 | 1,474 |
Is 5 Star Café & Lounge good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at 5 Star Café & Lounge, including one reviewer who noted: "The employee, Elham, was incredibly polite, welcoming, and hospitable.".
Does 5 Star Café & Lounge have issues with Value for Money?
Some guests raise concerns — roughly 100% of analyzed reviews mention Value for Money negatively at 5 Star Café & Lounge, including one reviewer who noted: "What are these exorbitant prices? I haven't seen them anywhere else.". This is weighed alongside the many positive mentions in 5 Star Café & Lounge's overall Trust Rating.
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