Shangri-La Jeddah

Shangri-La Jeddah

Shangri-La Jeddah — Luxury in Jeddah · Trust 90/100 · Pulse 90/100 · Verified scores from Google, TripAdvisor & Booking.com.

Guests love the attentive staff and pleasant atmosphere, but there are concerns about cleanliness.

"Our company had multiple training in the hotel But far I got the best service from the staff ! Especially thanks to NourEldin and Mary are exceptional in the support that they gave my company" — Google reviewer, 5/5

"Absolutely wonderful. My opinion of them is biased. I adore this upscale place and all its services." — Google reviewer, 5/5

Guest Insights by Category

Address: Al Kurnaysh Branch Road, 23611

View on Google · View on Booking.com

A 360° street view of this location is available on this page.

Booking.com: 8.9/10 (583 reviews)

Google: 4.5/5 (4,032 reviews)

TripAdvisor: 4/5 (23 reviews)

As Featured In

Forbes Travel Guide — Asian-inspired elegance on the Red Sea: "It's clear from the onset that Shangri-La Hotel, Jeddah was built to stand out from the crowd."

FAQ

Where is Shangri-La Jeddah located?

Shangri-La Jeddah is located in Jeddah.

What is Shangri-La Jeddah's Trust Rating based on?

Shangri-La Jeddah has a Trust Rating of 90/100 and a Current Pulse of 90/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Shangri-La Jeddah is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Shangri-La Jeddah?

Guests most often highlight Staff & Service — one recent review noted: "the best service from the staff!" They also frequently mention Food & Beverage. Across Booking.com, Google & TripAdvisor, sentiment has stayed consistently positive, keeping Shangri-La Jeddah's Current Pulse at 90/100.

What type of hotel is Shangri-La Jeddah?

Shangri-La Jeddah is a Luxury hotel in Jeddah. Its Trust Rating draws on 4,638 reviews across Booking.com, Google & TripAdvisor — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Shangri-La Jeddah's Trust Rating?

Shangri-La Jeddah's Trust Rating combines: Booking.com (8.9/10, 583), Google (4.5/5, 4,032), TripAdvisor (4/5, 23).

PlatformScoreReviews
Booking.com8.9/10583
Google4.5/54,032
TripAdvisor4/523

Is Shangri-La Jeddah good for Staff & Service?

Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Shangri-La Jeddah, including one reviewer who noted: "the best service from the staff!".

Does Shangri-La Jeddah have issues with Room Cleanliness?

Some guests raise concerns — roughly 43% of analyzed reviews mention Room Cleanliness negatively at Shangri-La Jeddah, including one reviewer who noted: "A bad experience that will not be repeated". This is weighed alongside the many positive mentions in Shangri-La Jeddah's overall Trust Rating.

Has Shangri-La Jeddah been featured in any travel publications?

Yes — Forbes Travel Guide, "Asian-inspired elegance on the Red Sea": "It's clear from the onset that Shangri-La Hotel, Jeddah was built to stand out from the crowd.". Press coverage is entered by hand and links to the original source; it is editorial context only and does not affect Shangri-La Jeddah's Trust Rating.

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