Sawaaed International Hotel

Sawaaed International Hotel

3654 reviews from Google & Booking.com → Trust 71/100, Pulse 74/100. See latest review trend for Sawaaed International Hotel in Makkah.

Guests love the staff and cleanliness but have concerns about room quality and facility conditions.

"The place is beautiful and clean, and their service is excellent, especially the Saudi employees Abdulaziz Al-Ghamdi and Fahd Al-Ghamdi, and the rest are also great. It's very quiet and clean, and their work is excellent…" — Google reviewer, 5/5

"Peace, mercy, and blessings of God be upon you. This hotel is one of the most beautiful hotels in Mecca. The service is excellent, and the prices are very reasonable. Honestly, the reception was top-notch, with respect a…" — Google reviewer, 5/5

Guest Insights by Category

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Google: 3.7/5 (2,079 reviews)

Booking.com: 6.7/10 (1,575 reviews)

FAQ

Where is Sawaaed International Hotel located?

Sawaaed International Hotel is located in Makkah.

What is Sawaaed International Hotel's Trust Rating based on?

Sawaaed International Hotel has a Trust Rating of 71/100 and a Current Pulse of 74/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Sawaaed International Hotel is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Sawaaed International Hotel?

Guests most often highlight Staff & Service — one recent review noted: "the service was excellent, especially the Saudi employees Abdulaziz Al-Ghamdi and Fahd Al-Ghamdi" They also frequently mention Cleanliness. Across Google & Booking.com, sentiment has stayed consistently positive, keeping Sawaaed International Hotel's Current Pulse at 74/100.

What type of hotel is Sawaaed International Hotel?

Sawaaed International Hotel is a Upscale hotel in Makkah. Its Trust Rating draws on 3,654 reviews across Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Sawaaed International Hotel's Trust Rating?

Sawaaed International Hotel's Trust Rating combines: Google (3.7/5, 2,079), Booking.com (6.7/10, 1,575).

PlatformScoreReviews
Google3.7/52,079
Booking.com6.7/101,575

Is Sawaaed International Hotel good for Staff & Service?

Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Sawaaed International Hotel, including one reviewer who noted: "the service was excellent, especially the Saudi employees Abdulaziz Al-Ghamdi and Fahd Al-Ghamdi".

Does Sawaaed International Hotel have issues with Room Quality?

Some guests raise concerns — roughly 50% of analyzed reviews mention Room Quality negatively at Sawaaed International Hotel, including one reviewer who noted: "the air conditioning was not cooling". This is weighed alongside the many positive mentions in Sawaaed International Hotel's overall Trust Rating.

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