Al Shohada by Palm Rich Makkah

Al Shohada by Palm Rich Makkah

17955 reviews from Google, TripAdvisor & Booking.com → Trust 86/100, Pulse 86/100. See latest review trend for Al Shohada by Palm Rich Makkah in Makkah.

Al Shohada by Palm Rich Makkah stands out for its exceptional luxury and high guest ratings.

Guests appreciate the location and staff service, but there are significant complaints about room maintenance and customer service.

"قريب من الحرم استقبال ممتاز متعاونين جدا الخدمة ممتازه الغرف نظيفه بيكون سكني اذا جيت مكه باذن الله 🤲🏽👏🏼👍🏼" — Google reviewer, 5/5

"فندق مميز بإقامة مريحة، غرف نظيفة، وخدمة راقية. موقع ممتاز وتعامل احترافي من جميع الموظفين. تجربة رائعة وأنصح به" — Google reviewer, 5/5

Guest Insights by Category

Address: 6415 شارع أجياد, 24231

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A 360° street view of this location is available on this page.

A video walkthrough of this property is available on this page.

TripAdvisor: 4/5 (1 reviews)

Google: 4.3/5 (13,915 reviews)

Booking.com: 8.5/10 (4,039 reviews)

FAQ

Where is Al Shohada by Palm Rich Makkah located?

Al Shohada by Palm Rich Makkah is located in Makkah.

What is Al Shohada by Palm Rich Makkah's Trust Rating based on?

Al Shohada by Palm Rich Makkah has a Trust Rating of 86/100 and a Current Pulse of 86/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Al Shohada by Palm Rich Makkah is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Al Shohada by Palm Rich Makkah?

Guests most often highlight Staff & Service — one recent review noted: "استقبال ممتاز متعاونين جدا الخدمة ممتازه الغرف نظيفه" They also frequently mention Location. Across TripAdvisor, Google & Booking.com, sentiment has stayed consistently positive, keeping Al Shohada by Palm Rich Makkah's Current Pulse at 86/100.

What type of hotel is Al Shohada by Palm Rich Makkah?

Al Shohada by Palm Rich Makkah is a Luxury hotel in Makkah. Its Trust Rating draws on 17,955 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Al Shohada by Palm Rich Makkah's Trust Rating?

Al Shohada by Palm Rich Makkah's Trust Rating combines: TripAdvisor (4/5, 1), Google (4.3/5, 13,915), Booking.com (8.5/10, 4,039).

PlatformScoreReviews
TripAdvisor4/51
Google4.3/513,915
Booking.com8.5/104,039

Is Al Shohada by Palm Rich Makkah good for Staff & Service?

Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Al Shohada by Palm Rich Makkah, including one reviewer who noted: "استقبال ممتاز متعاونين جدا الخدمة ممتازه الغرف نظيفه".

Does Al Shohada by Palm Rich Makkah have issues with Room Maintenance?

Some guests raise concerns — roughly 43% of analyzed reviews mention Room Maintenance negatively at Al Shohada by Palm Rich Makkah, including one reviewer who noted: "the toilet flush was broken in both of them". This is weighed alongside the many positive mentions in Al Shohada by Palm Rich Makkah's overall Trust Rating.

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