Prime Al Hamra Hotel

Prime Al Hamra Hotel

5778 reviews from Google, TripAdvisor & Booking.com → Trust 81/100, Pulse 84/100. See latest review trend for Prime Al Hamra Hotel in Jeddah.

Guests consistently praise exceptional staff service and beautiful rooms, but cleanliness standards and food quality need improvement, along with attention to facility maintenance and pest control.

"The best hotel with the very very friendly staff specially Ahmed. He is really friendly and really supportive towards the customers. The staff is so welcoming and treating you like their own family. Rooms are very very b…" — Google reviewer, 5/5

"To be honest, the food was just okay, and the main dishes didn't offer many options. However, the staff's service more than made up for the food. Mr. Abdul Sattar and Ziad (or Yazid) were very respectful and classy, ​​an…" — Google reviewer, 4/5

Guest Insights by Category

Address: 23212

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Booking.com: 7.5/10 (2,147 reviews)

TripAdvisor: 3.5/5 (38 reviews)

Google: 4.2/5 (3,593 reviews)

FAQ

Where is Prime Al Hamra Hotel located?

Prime Al Hamra Hotel is located in Jeddah.

What is Prime Al Hamra Hotel's Trust Rating based on?

Prime Al Hamra Hotel has a Trust Rating of 81/100 and a Current Pulse of 84/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Prime Al Hamra Hotel is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Prime Al Hamra Hotel?

Guests most often highlight Staff & Service — one recent review noted: "The staff is so welcoming and treating you like their own family." They also frequently mention Room Quality. Across Booking.com, TripAdvisor & Google, sentiment has stayed consistently positive, keeping Prime Al Hamra Hotel's Current Pulse at 84/100.

What type of hotel is Prime Al Hamra Hotel?

Prime Al Hamra Hotel is a Upscale hotel in Jeddah. Its Trust Rating draws on 5,778 reviews across Booking.com, TripAdvisor & Google — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Prime Al Hamra Hotel's Trust Rating?

Prime Al Hamra Hotel's Trust Rating combines: Booking.com (7.5/10, 2,147), TripAdvisor (3.5/5, 38), Google (4.2/5, 3,593).

PlatformScoreReviews
Booking.com7.5/102,147
TripAdvisor3.5/538
Google4.2/53,593

Is Prime Al Hamra Hotel good for Staff & Service?

Yes — roughly 100% of analyzed reviews mention Staff & Service favorably at Prime Al Hamra Hotel, including one reviewer who noted: "The staff is so welcoming and treating you like their own family.".

Does Prime Al Hamra Hotel have issues with Cleanliness?

Some guests raise concerns — roughly 40% of analyzed reviews mention Cleanliness negatively at Prime Al Hamra Hotel, including one reviewer who noted: "The cleanliness was poor. The attention given to the lobby alone wasn't enough.". This is weighed alongside the many positive mentions in Prime Al Hamra Hotel's overall Trust Rating.

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