Jumeirah Jabal Omar Makkah

Jumeirah Jabal Omar Makkah

21897 reviews from Google, TripAdvisor & Booking.com → Trust 90/100, Pulse 92/100. See latest review trend for Jumeirah Jabal Omar Makkah in Makkah.

Jumeirah Jabal Omar Makkah excels with its luxurious accommodations and exceptional guest satisfaction ratings.

Guests appreciate the location and staff service, but management responsiveness and check-in experience need improvement.

"Thank you so much! I asked for special treatment for my mom, and they brought her a flower. It really made her so happy. 🤍🌷" — Google reviewer, 5/5

"Has to be one of the best and most convenient Hotels in one of the busiest places on the planet. Location is obviously perfect, less than 10 mins walk and you will be inside the Haram. Rooms are spacious, new, quiet wit…" — Google reviewer, 5/5

Guest Insights by Category

Address: Jabal Omar, 24231

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TripAdvisor: 4.7/5 (418 reviews)

Google: 4.6/5 (7,086 reviews)

Booking.com: 8.9/10 (14,393 reviews)

FAQ

Where is Jumeirah Jabal Omar Makkah located?

Jumeirah Jabal Omar Makkah is located in Makkah.

What is Jumeirah Jabal Omar Makkah's Trust Rating based on?

Jumeirah Jabal Omar Makkah has a Trust Rating of 90/100 and a Current Pulse of 92/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Jumeirah Jabal Omar Makkah is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Jumeirah Jabal Omar Makkah?

Guests most often highlight Staff & Service — one recent review noted: "everyone was just there to make your day even better" They also frequently mention Location. Across TripAdvisor, Google & Booking.com, sentiment has stayed consistently positive, keeping Jumeirah Jabal Omar Makkah's Current Pulse at 92/100.

What type of hotel is Jumeirah Jabal Omar Makkah?

Jumeirah Jabal Omar Makkah is a Luxury hotel in Makkah. Its Trust Rating draws on 21,897 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Jumeirah Jabal Omar Makkah's Trust Rating?

Jumeirah Jabal Omar Makkah's Trust Rating combines: TripAdvisor (4.7/5, 418), Google (4.6/5, 7,086), Booking.com (8.9/10, 14,393).

PlatformScoreReviews
TripAdvisor4.7/5418
Google4.6/57,086
Booking.com8.9/1014,393

Is Jumeirah Jabal Omar Makkah good for Staff & Service?

Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Jumeirah Jabal Omar Makkah, including one reviewer who noted: "everyone was just there to make your day even better".

Does Jumeirah Jabal Omar Makkah have issues with Management Response?

Some guests raise concerns — roughly 60% of analyzed reviews mention Management Response negatively at Jumeirah Jabal Omar Makkah, including one reviewer who noted: "the hotel's response was terrible; the management was even worse". This is weighed alongside the many positive mentions in Jumeirah Jabal Omar Makkah's overall Trust Rating.

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