Hilton Hotel & Convention Jabal Omar Makkah
Hilton Hotel & Convention Jabal Om… — Upscale in حي الشبيكة, Makkah · Trust 91/100 · Pulse 94/100 · Verified scores from Google, TripAdvisor & Booking.com.
Hilton Hotel & Convention Jabal Omar Makkah offers luxurious accommodations with exceptional reviews and service.
Guests consistently praise the hotel's exceptional staff, food quality, and service professionalism, but check-in procedures and room booking accuracy present significant operational issues requiring immediate attention.
"I really enjoyed the my stay at hilton & convention hotel, and the most I like is the professionalsim and hospitality of the steward team at first floor restaurant, Really I'm greatful for their dedication and excellent…" — Google reviewer, 5/5
"Best expérience diner food good" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 90%
- Food & Beverage: 85%
- Professionalism & Hospitality: 75%
- Location: 50%
- Check-in Experience: 75%
- Room Assignment Accuracy: 50%
Address: طريق ابراهيم الخليل, 21955
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TripAdvisor: 4.7/5 (2,771 reviews)
Google: 4.7/5 (20,679 reviews)
Booking.com: 8.4/10 (12,543 reviews)
FAQ
Where is Hilton Hotel & Convention Jabal Omar Makkah located?
Hilton Hotel & Convention Jabal Omar Makkah is located in حي الشبيكة, Makkah, Saudi Arabia.
What is Hilton Hotel & Convention Jabal Omar Makkah's Trust Rating based on?
Hilton Hotel & Convention Jabal Omar Makkah has a Trust Rating of 91/100 and a Current Pulse of 94/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Hilton Hotel & Convention Jabal Omar Makkah is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Hilton Hotel & Convention Jabal Omar Makkah?
Guests most often highlight Staff & Service — one recent review noted: "Chef Shadiya is very nice she makes sure you're good and well fed" They also frequently mention Food & Beverage. Across TripAdvisor, Google & Booking.com, sentiment has stayed consistently positive, keeping Hilton Hotel & Convention Jabal Omar Makkah's Current Pulse at 94/100.
What type of hotel is Hilton Hotel & Convention Jabal Omar Makkah?
Hilton Hotel & Convention Jabal Omar Makkah is a Upscale hotel in Makkah. Its Trust Rating draws on 35,993 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Hilton Hotel & Convention Jabal Omar Makkah's Trust Rating?
Hilton Hotel & Convention Jabal Omar Makkah's Trust Rating combines: TripAdvisor (4.7/5, 2,771), Google (4.7/5, 20,679), Booking.com (8.4/10, 12,543).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 4.7/5 | 2,771 |
| 4.7/5 | 20,679 | |
| Booking.com | 8.4/10 | 12,543 |
Is Hilton Hotel & Convention Jabal Omar Makkah good for Staff & Service?
Yes — roughly 90% of analyzed reviews mention Staff & Service favorably at Hilton Hotel & Convention Jabal Omar Makkah, including one reviewer who noted: "Chef Shadiya is very nice she makes sure you're good and well fed".
Does Hilton Hotel & Convention Jabal Omar Makkah have issues with Check-in Experience?
Some guests raise concerns — roughly 75% of analyzed reviews mention Check-in Experience negatively at Hilton Hotel & Convention Jabal Omar Makkah, including one reviewer who noted: "when I arrived, they wouldn't let me in. They kept saying the room wasn't ready". This is weighed alongside the many positive mentions in Hilton Hotel & Convention Jabal Omar Makkah's overall Trust Rating.
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