Hayah Al Waha Hotel
4290 reviews from Google, TripAdvisor & Booking.com → Trust 61/100, Pulse 62/100. See latest review trend for Hayah Al Waha Hotel in Madinah.
Guests appreciate the hotel's location and staff service, but cleanliness and staff attitude require significant improvement.
"We booked 3 beds ,but they give us 5 bed, overall good" — Google reviewer, 5/5
"Exceptional housekeeping team! They were extremely fast, helpful, and kept everything spotless. The rooms are a bit small, but being so close to the Haram makes it totally worth it. That was the most important thing for…" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 85%
- Location: 78%
- Room Quality: 60%
- Room Cleanliness: 43%
- Staff Attitude: 40%
Address: 6064 1st Ring Branch Rd, 42311
A 360° street view of this location is available on this page.
A video walkthrough of this property is available on this page.
TripAdvisor: 2.3/5 (3 reviews)
Booking.com: 6.1/10 (2,946 reviews)
Google: 3.1/5 (1,341 reviews)
FAQ
Where is Hayah Al Waha Hotel located?
Hayah Al Waha Hotel is located in Madinah.
What is Hayah Al Waha Hotel's Trust Rating based on?
Hayah Al Waha Hotel has a Trust Rating of 61/100 and a Current Pulse of 62/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Hayah Al Waha Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Hayah Al Waha Hotel?
Guests most often highlight Staff & Service — one recent review noted: "Exceptional housekeeping team! They were extremely fast, helpful, and kept everything spotless." They also frequently mention Location. Across TripAdvisor, Booking.com & Google, sentiment has stayed consistently positive, keeping Hayah Al Waha Hotel's Current Pulse at 62/100.
What type of hotel is Hayah Al Waha Hotel?
Hayah Al Waha Hotel is a Upscale hotel in Madinah. Its Trust Rating draws on 4,290 reviews across TripAdvisor, Booking.com & Google — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Hayah Al Waha Hotel's Trust Rating?
Hayah Al Waha Hotel's Trust Rating combines: TripAdvisor (2.3/5, 3), Booking.com (6.1/10, 2,946), Google (3.1/5, 1,341).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 2.3/5 | 3 |
| Booking.com | 6.1/10 | 2,946 |
| 3.1/5 | 1,341 |
Is Hayah Al Waha Hotel good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Hayah Al Waha Hotel, including one reviewer who noted: "Exceptional housekeeping team! They were extremely fast, helpful, and kept everything spotless.".
Does Hayah Al Waha Hotel have issues with Room Cleanliness?
Some guests raise concerns — roughly 43% of analyzed reviews mention Room Cleanliness negatively at Hayah Al Waha Hotel, including one reviewer who noted: "there's no cleanliness whatsoever.". This is weighed alongside the many positive mentions in Hayah Al Waha Hotel's overall Trust Rating.
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