Hayah Grand Hotel Ex Al Jaad Madinah Hotel
1159 reviews from Google & Booking.com → Trust 76/100, Pulse 78/100. See latest review trend for Hayah Grand Hotel Ex Al Jaad Madinah Hotel in Madinah.
Guests appreciate the hospitality but are dissatisfied with cleanliness and room quality.
"Thanks Mushtaq for better Hospitality" — Google reviewer, 5/5
"Cleanliness is only in what's in front of your eyes; the corners and under the beds are filthy. I booked a day in advance because there was parking, but unfortunately, it was full. I booked through an app, and unfortuna…" — Google reviewer, 4/5
Guest Insights by Category
- Staff & Service: 85%
- Location: 78%
- Room Cleanliness: 43%
- Room Quality: 38%
Address: 42311
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Booking.com: 6.6/10 (196 reviews)
Google: 3.9/5 (963 reviews)
FAQ
Where is Hayah Grand Hotel Ex Al Jaad Madinah Hotel located?
Hayah Grand Hotel Ex Al Jaad Madinah Hotel is located in Madinah.
What is Hayah Grand Hotel Ex Al Jaad Madinah Hotel's Trust Rating based on?
Hayah Grand Hotel Ex Al Jaad Madinah Hotel has a Trust Rating of 76/100 and a Current Pulse of 78/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Hayah Grand Hotel Ex Al Jaad Madinah Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Hayah Grand Hotel Ex Al Jaad Madinah Hotel?
Guests most often highlight Staff & Service — one recent review noted: "Thanks Mushtaq for better Hospitality" They also frequently mention Location. Across Booking.com & Google, sentiment has stayed consistently positive, keeping Hayah Grand Hotel Ex Al Jaad Madinah Hotel's Current Pulse at 78/100.
What type of hotel is Hayah Grand Hotel Ex Al Jaad Madinah Hotel?
Hayah Grand Hotel Ex Al Jaad Madinah Hotel is a Midscale hotel in Madinah. Its Trust Rating draws on 1,159 reviews across Booking.com & Google — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Hayah Grand Hotel Ex Al Jaad Madinah Hotel's Trust Rating?
Hayah Grand Hotel Ex Al Jaad Madinah Hotel's Trust Rating combines: Booking.com (6.6/10, 196), Google (3.9/5, 963).
| Platform | Score | Reviews |
|---|---|---|
| Booking.com | 6.6/10 | 196 |
| 3.9/5 | 963 |
Is Hayah Grand Hotel Ex Al Jaad Madinah Hotel good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Hayah Grand Hotel Ex Al Jaad Madinah Hotel, including one reviewer who noted: "Thanks Mushtaq for better Hospitality".
Does Hayah Grand Hotel Ex Al Jaad Madinah Hotel have issues with Room Cleanliness?
Some guests raise concerns — roughly 43% of analyzed reviews mention Room Cleanliness negatively at Hayah Grand Hotel Ex Al Jaad Madinah Hotel, including one reviewer who noted: "the corners and under the beds are filthy". This is weighed alongside the many positive mentions in Hayah Grand Hotel Ex Al Jaad Madinah Hotel's overall Trust Rating.
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