Dolphin Hotel
757 reviews from Google, TripAdvisor & Booking.com → Trust 63/100, Pulse 68/100. See latest review trend for Dolphin Hotel in Muscat.
Guests appreciate the friendly service and convenient location, but room cleanliness and WiFi reliability need improvement.
"Best in reception and warm replying" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 85%
- Location: 78%
- Room Cleanliness: 43%
- WiFi: 38%
Address: Al Khuwair, 115
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A video walkthrough of this property is available on this page.
TripAdvisor: 3.3/5 (12 reviews)
Google: 3.4/5 (404 reviews)
Booking.com: 5.6/10 (341 reviews)
FAQ
Where is Dolphin Hotel located?
Dolphin Hotel is located in Muscat.
What is Dolphin Hotel's Trust Rating based on?
Dolphin Hotel has a Trust Rating of 63/100 and a Current Pulse of 68/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Dolphin Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Dolphin Hotel?
Guests most often highlight Staff & Service — one recent review noted: "Best in reception and warm replying." They also frequently mention Location. Across TripAdvisor, Google & Booking.com, sentiment has stayed consistently positive, keeping Dolphin Hotel's Current Pulse at 68/100.
What type of hotel is Dolphin Hotel?
Dolphin Hotel is a Midscale hotel in Muscat. Its Trust Rating draws on 757 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Dolphin Hotel's Trust Rating?
Dolphin Hotel's Trust Rating combines: TripAdvisor (3.3/5, 12), Google (3.4/5, 404), Booking.com (5.6/10, 341).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 3.3/5 | 12 |
| 3.4/5 | 404 | |
| Booking.com | 5.6/10 | 341 |
Is Dolphin Hotel good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Dolphin Hotel, including one reviewer who noted: "Best in reception and warm replying.".
Does Dolphin Hotel have issues with Room Cleanliness?
Some guests raise concerns — roughly 43% of analyzed reviews mention Room Cleanliness negatively at Dolphin Hotel, including one reviewer who noted: "Housekeeping consistency appears mixed.". This is weighed alongside the many positive mentions in Dolphin Hotel's overall Trust Rating.
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