Crowne Plaza Riyadh Palace by IHG
Crowne Plaza Riyadh Palace by IHG — Upscale in Riyadh · Trust 90/100 · Pulse 90/100 · Verified scores from Google, TripAdvisor & Booking.com.
Crowne Plaza Riyadh Palace impresses with its exceptional service and luxurious amenities in a prime location.
Guests highly praise the exceptional staff and the quality of food, with no significant negatives reported.
"The hotel is excellent and the breakfast is delicious with a great variety of options. The staff are very helpful, especially Mr Ryan and Ms Rechelle. They are extremely kind humble and welcoming, and their exceptional h…" — Google reviewer, 5/5
"I as a Cabin Crew get layover on this hotel and staff are amazing Kudos to Ryan & Rechelle in F&B department." — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 90%
- Food & Beverage: 85%
- Cleanliness: 80%
- Location: 75%
A 360° street view of this location is available on this page.
A video walkthrough of this property is available on this page.
Google: 4.5/5 (7,989 reviews)
TripAdvisor: 4.3/5 (529 reviews)
Booking.com: 8.6/10 (570 reviews)
FAQ
Where is Crowne Plaza Riyadh Palace by IHG located?
Crowne Plaza Riyadh Palace by IHG is located in Riyadh.
What is Crowne Plaza Riyadh Palace by IHG's Trust Rating based on?
Crowne Plaza Riyadh Palace by IHG has a Trust Rating of 90/100 and a Current Pulse of 90/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Crowne Plaza Riyadh Palace by IHG is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Crowne Plaza Riyadh Palace by IHG?
Guests most often highlight Staff & Service — one recent review noted: "Mr Ryan and Ms Rechelle... made my stay even more enjoyable." They also frequently mention Food & Beverage. Across Google, TripAdvisor & Booking.com, sentiment has stayed consistently positive, keeping Crowne Plaza Riyadh Palace by IHG's Current Pulse at 90/100.
What type of hotel is Crowne Plaza Riyadh Palace by IHG?
Crowne Plaza Riyadh Palace by IHG is a Upscale hotel in Riyadh. Its Trust Rating draws on 9,088 reviews across Google, TripAdvisor & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Crowne Plaza Riyadh Palace by IHG's Trust Rating?
Crowne Plaza Riyadh Palace by IHG's Trust Rating combines: Google (4.5/5, 7,989), TripAdvisor (4.3/5, 529), Booking.com (8.6/10, 570).
| Platform | Score | Reviews |
|---|---|---|
| 4.5/5 | 7,989 | |
| TripAdvisor | 4.3/5 | 529 |
| Booking.com | 8.6/10 | 570 |
Is Crowne Plaza Riyadh Palace by IHG good for Staff & Service?
Yes — roughly 90% of analyzed reviews mention Staff & Service favorably at Crowne Plaza Riyadh Palace by IHG, including one reviewer who noted: "Mr Ryan and Ms Rechelle... made my stay even more enjoyable.".
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