Hilton Riyadh Olaya

Hilton Riyadh Olaya

Hilton Riyadh Olaya — Upscale in Al Olaya, Riyadh · Trust 95/100 · Pulse 96/100 · Verified scores from Google, TripAdvisor & Booking.com.

Hilton Riyadh Olaya impresses travelers with its exceptional service and luxurious upscale accommodations.

Guests rave about the excellent staff and cleanliness, but service response times need improvement.

"In Sunday morning I came to reception after recommendation by my hotel receptionist but first I should ask if it aloud to join the café thugs am not host Guess whaaaat😍 the receptionist at that time was very very nice �…" — Google reviewer, 5/5

"، شي مو طبيعي تجربه مو عاديه بدون مبالغه من افضل الفنادق بالرياض كلها + أنا سكنت بأكثر من فندق فخم ومع ذلك هيلتون اخذ المستوى الاول بقلبي +الموظفين جدا محترمين وراقين ومن اكثر الموظفين شدوني بتعاملهم الراقي (كارلوس) موظ…" — Google reviewer, 5/5

Guest Insights by Category

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A video walkthrough of this property is available on this page.

TripAdvisor: 4.8/5 (654 reviews)

Google: 4.8/5 (2,817 reviews)

Booking.com: 8.6/10 (740 reviews)

FAQ

Where is Hilton Riyadh Olaya located?

Hilton Riyadh Olaya is located in Al Olaya, Riyadh, Saudi Arabia.

What is Hilton Riyadh Olaya's Trust Rating based on?

Hilton Riyadh Olaya has a Trust Rating of 95/100 and a Current Pulse of 96/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Hilton Riyadh Olaya is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Hilton Riyadh Olaya?

Guests most often highlight Staff & Service — one recent review noted: "the receptionist at that time was very very nice and welcoming" They also frequently mention Cleanliness. Across TripAdvisor, Google & Booking.com, sentiment has stayed consistently positive, keeping Hilton Riyadh Olaya's Current Pulse at 96/100.

What type of hotel is Hilton Riyadh Olaya?

Hilton Riyadh Olaya is a Upscale hotel in Riyadh. Its Trust Rating draws on 4,211 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Hilton Riyadh Olaya's Trust Rating?

Hilton Riyadh Olaya's Trust Rating combines: TripAdvisor (4.8/5, 654), Google (4.8/5, 2,817), Booking.com (8.6/10, 740).

PlatformScoreReviews
TripAdvisor4.8/5654
Google4.8/52,817
Booking.com8.6/10740

Is Hilton Riyadh Olaya good for Staff & Service?

Yes — roughly 90% of analyzed reviews mention Staff & Service favorably at Hilton Riyadh Olaya, including one reviewer who noted: "the receptionist at that time was very very nice and welcoming".

Does Hilton Riyadh Olaya have issues with Service Response?

Some guests raise concerns — roughly 50% of analyzed reviews mention Service Response negatively at Hilton Riyadh Olaya, including one reviewer who noted: "No one answers extension number (0). The service is bad and negligent.". This is weighed alongside the many positive mentions in Hilton Riyadh Olaya's overall Trust Rating.

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