Centro Shaheen Jeddah by Rotana

Centro Shaheen Jeddah by Rotana

Centro Shaheen Jeddah by Rotana — Upscale in Jeddah · Trust 89/100 · Pulse 90/100 · Verified scores from Google, TripAdvisor & Booking.com.

Guests love the attentive staff and quality food, but the check-in experience needs significant improvement.

"This is great experience with hotel, hospitality is something eye catching especially Prashanth and Rehman at breakfast restaurant, they are caring and respectful." — Google reviewer, 5/5

"خدمه ممتازة البوفيه متنوع والموظفين بشوشين الموظفين روشان وانس في الخدمه داىما اشكرهم" — Google reviewer, 5/5

Guest Insights by Category

Address: Al Madinah Al Munawarah Road, 23434

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A video walkthrough of this property is available on this page.

Google: 4.5/5 (8,559 reviews)

TripAdvisor: 4.3/5 (810 reviews)

Booking.com: 8.3/10 (2,032 reviews)

FAQ

Where is Centro Shaheen Jeddah by Rotana located?

Centro Shaheen Jeddah by Rotana is located in Jeddah.

What is Centro Shaheen Jeddah by Rotana's Trust Rating based on?

Centro Shaheen Jeddah by Rotana has a Trust Rating of 89/100 and a Current Pulse of 90/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Centro Shaheen Jeddah by Rotana is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Centro Shaheen Jeddah by Rotana?

Guests most often highlight Staff & Service — one recent review noted: "hospitality is something eye catching especially Prashanth and Rehman" They also frequently mention Food & Beverage. Across Google, TripAdvisor & Booking.com, sentiment has stayed consistently positive, keeping Centro Shaheen Jeddah by Rotana's Current Pulse at 90/100.

What type of hotel is Centro Shaheen Jeddah by Rotana?

Centro Shaheen Jeddah by Rotana is a Upscale hotel in Jeddah. Its Trust Rating draws on 11,401 reviews across Google, TripAdvisor & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Centro Shaheen Jeddah by Rotana's Trust Rating?

Centro Shaheen Jeddah by Rotana's Trust Rating combines: Google (4.5/5, 8,559), TripAdvisor (4.3/5, 810), Booking.com (8.3/10, 2,032).

PlatformScoreReviews
Google4.5/58,559
TripAdvisor4.3/5810
Booking.com8.3/102,032

Is Centro Shaheen Jeddah by Rotana good for Staff & Service?

Yes — roughly 90% of analyzed reviews mention Staff & Service favorably at Centro Shaheen Jeddah by Rotana, including one reviewer who noted: "hospitality is something eye catching especially Prashanth and Rehman".

Does Centro Shaheen Jeddah by Rotana have issues with Check-in Experience?

Some guests raise concerns — roughly 60% of analyzed reviews mention Check-in Experience negatively at Centro Shaheen Jeddah by Rotana, including one reviewer who noted: "my stay turned into a scene of utter neglect and mismanagement.". This is weighed alongside the many positive mentions in Centro Shaheen Jeddah by Rotana's overall Trust Rating.

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