Biak otel
587 reviews from Google → Trust 82/100, Pulse 81/100. See latest review trend for Biak otel in Jeddah.
Guests love the excellent staff and cleanliness, but room quality and WiFi connectivity need improvement.
"The best service from manager Faisal Al-Hudhali, and the staff are great too! His manner and words are like honey. He deserves a promotion for this. Thank you, Faisal. You book and relax, and his style changes your day a…" — Google reviewer, 5/5
"Thank you Faisal Al-Hudhali, a very polite employee" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 85%
- Cleanliness: 78%
- Value for Money: 75%
- Location: 70%
- Room Quality: 40%
- WiFi: 38%
Address: Al Masjid Al Haram Road, 24236
A 360° street view of this location is available on this page.
A video walkthrough of this property is available on this page.
Google: 4.1/5 (587 reviews)
FAQ
Where is Biak otel located?
Biak otel is located in Ar Rawdah, Jeddah, Saudi Arabia.
What is Biak otel's Trust Rating based on?
Biak otel has a Trust Rating of 82/100 and a Current Pulse of 81/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Biak otel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Biak otel?
Guests most often highlight Staff & Service — one recent review noted: "Thank you Faisal Al-Hudhali, a very polite employee" They also frequently mention Cleanliness. Across Google, sentiment has stayed consistently positive, keeping Biak otel's Current Pulse at 81/100.
What type of hotel is Biak otel?
Biak otel is a Midscale hotel in Jeddah. Its Trust Rating draws on 587 reviews across Google — enough volume for a high-confidence score.
Which review platforms are included in Biak otel's Trust Rating?
Biak otel's Trust Rating combines: Google (4.1/5, 587).
| Platform | Score | Reviews |
|---|---|---|
| 4.1/5 | 587 |
Is Biak otel good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Biak otel, including one reviewer who noted: "Thank you Faisal Al-Hudhali, a very polite employee".
Does Biak otel have issues with Room Quality?
Some guests raise concerns — roughly 40% of analyzed reviews mention Room Quality negatively at Biak otel, including one reviewer who noted: "the room was cramped, even though I booked a spacious one". This is weighed alongside the many positive mentions in Biak otel's overall Trust Rating.
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