Best Plus Aurora Hotel
2305 reviews from Google, TripAdvisor & Booking.com → Trust 83/100, Pulse 84/100. See latest review trend for Best Plus Aurora Hotel in Riyadh.
Guests consistently express dissatisfaction with staff behavior, particularly from an employee named Hassan.
Guest Insights by Category
- Staff & Service: 100%
- Employee Behavior: 100%
Address: Eastern Ring Road, 11421
A 360° street view of this location is available on this page.
Google: 4.2/5 (1,181 reviews)
TripAdvisor: 4/5 (562 reviews)
Booking.com: 8.4/10 (562 reviews)
FAQ
Where is Best Plus Aurora Hotel located?
Best Plus Aurora Hotel is located in Riyadh.
What is Best Plus Aurora Hotel's Trust Rating based on?
Best Plus Aurora Hotel has a Trust Rating of 83/100 and a Current Pulse of 84/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Best Plus Aurora Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Best Plus Aurora Hotel?
With a Trust Rating of 83/100 and a Current Pulse of 84/100, Best Plus Aurora Hotel maintains consistently positive guest sentiment across Google, TripAdvisor & Booking.com reviews.
What type of hotel is Best Plus Aurora Hotel?
Best Plus Aurora Hotel is a Upscale hotel in Riyadh. Its Trust Rating draws on 2,305 reviews across Google, TripAdvisor & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Best Plus Aurora Hotel's Trust Rating?
Best Plus Aurora Hotel's Trust Rating combines: Google (4.2/5, 1,181), TripAdvisor (4/5, 562), Booking.com (8.4/10, 562).
| Platform | Score | Reviews |
|---|---|---|
| 4.2/5 | 1,181 | |
| TripAdvisor | 4/5 | 562 |
| Booking.com | 8.4/10 | 562 |
Does Best Plus Aurora Hotel have issues with Staff & Service?
Some guests raise concerns — roughly 100% of analyzed reviews mention Staff & Service negatively at Best Plus Aurora Hotel, including one reviewer who noted: "the worst service came from the employee named Hassan.". This is weighed alongside the many positive mentions in Best Plus Aurora Hotel's overall Trust Rating.
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