Al Refa Al Sud Hotel
430 reviews from Google → Trust 76/100, Pulse 76/100. See latest review trend for Al Refa Al Sud Hotel in Makkah.
Guests appreciated the staff's professionalism but found cleanliness and food quality lacking.
Guest Insights by Category
- Staff & Service: 85%
- Cleanliness: 43%
- Food Quality: 38%
Address: 24231
A 360° street view of this location is available on this page.
Google: 3.8/5 (430 reviews)
FAQ
Where is Al Refa Al Sud Hotel located?
Al Refa Al Sud Hotel is located in Ajyad, Makkah, Saudi Arabia.
What is Al Refa Al Sud Hotel's Trust Rating based on?
Al Refa Al Sud Hotel has a Trust Rating of 76/100 and a Current Pulse of 76/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Al Refa Al Sud Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Al Refa Al Sud Hotel?
Guests most often highlight Staff & Service — one recent review noted: "the staff were very respectful and professional" Across Google, sentiment has stayed consistently positive, keeping Al Refa Al Sud Hotel's Current Pulse at 76/100.
What type of hotel is Al Refa Al Sud Hotel?
Al Refa Al Sud Hotel is a Midscale hotel in Makkah. Its Trust Rating draws on 430 reviews across Google — enough volume for a high-confidence score.
Which review platforms are included in Al Refa Al Sud Hotel's Trust Rating?
Al Refa Al Sud Hotel's Trust Rating combines: Google (3.8/5, 430).
| Platform | Score | Reviews |
|---|---|---|
| 3.8/5 | 430 |
Is Al Refa Al Sud Hotel good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Al Refa Al Sud Hotel, including one reviewer who noted: "the staff were very respectful and professional".
Does Al Refa Al Sud Hotel have issues with Cleanliness?
Some guests raise concerns — roughly 43% of analyzed reviews mention Cleanliness negatively at Al Refa Al Sud Hotel, including one reviewer who noted: "the cleanliness was poor". This is weighed alongside the many positive mentions in Al Refa Al Sud Hotel's overall Trust Rating.
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