Al Ghufran Safwah Hotel Makkah

Al Ghufran Safwah Hotel Makkah

12520 reviews from Google, TripAdvisor & Booking.com → Trust 92/100, Pulse 92/100. See latest review trend for Al Ghufran Safwah Hotel Makkah in Makkah.

Al Ghufran Safwah Hotel Makkah offers exceptional upscale accommodations with outstanding guest ratings and reviews.

Guests love the staff and cleanliness, but room maintenance and laundry service need improvement.

"Beautiful location, close to the Haram. Just go up through the Safwa Towers gate and down to the Haram courtyard. The rooms are spacious and clean. The reception staff, Nasser and Abdulrahman Al-Zahrani, were extremely p…" — Google reviewer, 5/5

"الفندق يستاهل اكثر من مليون نجمه موظفين ف الاستقبال قمه الروعه ف التعامل وانجاز كل شي ف ثانيه ويقدمون الخدمات بكل شي الفندق نظيف ومريح والغرف واسعه وفيها كل شي من قهوه وشاي وكافي صراحه انصح فيه وبقوه ❤️بالتوفيق لصاحب الف…" — Google reviewer, 5/5

Guest Insights by Category

Address: Ajyad Street, 24231

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Google: 4.6/5 (4,937 reviews)

Booking.com: 9.3/10 (5,984 reviews)

TripAdvisor: 4.6/5 (1,599 reviews)

FAQ

Where is Al Ghufran Safwah Hotel Makkah located?

Al Ghufran Safwah Hotel Makkah is located in Makkah.

What is Al Ghufran Safwah Hotel Makkah's Trust Rating based on?

Al Ghufran Safwah Hotel Makkah has a Trust Rating of 92/100 and a Current Pulse of 92/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Al Ghufran Safwah Hotel Makkah is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Al Ghufran Safwah Hotel Makkah?

Guests most often highlight Staff & Service — one recent review noted: "the reception staff, Nasser and Abdulrahman Al-Zahrani, were extremely polite and courteous." They also frequently mention Cleanliness. Across Google, Booking.com & TripAdvisor, sentiment has stayed consistently positive, keeping Al Ghufran Safwah Hotel Makkah's Current Pulse at 92/100.

What type of hotel is Al Ghufran Safwah Hotel Makkah?

Al Ghufran Safwah Hotel Makkah is a Upscale hotel in Makkah. Its Trust Rating draws on 12,520 reviews across Google, Booking.com & TripAdvisor — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Al Ghufran Safwah Hotel Makkah's Trust Rating?

Al Ghufran Safwah Hotel Makkah's Trust Rating combines: Google (4.6/5, 4,937), Booking.com (9.3/10, 5,984), TripAdvisor (4.6/5, 1,599).

PlatformScoreReviews
Google4.6/54,937
Booking.com9.3/105,984
TripAdvisor4.6/51,599

Is Al Ghufran Safwah Hotel Makkah good for Staff & Service?

Yes — roughly 90% of analyzed reviews mention Staff & Service favorably at Al Ghufran Safwah Hotel Makkah, including one reviewer who noted: "the reception staff, Nasser and Abdulrahman Al-Zahrani, were extremely polite and courteous.".

Does Al Ghufran Safwah Hotel Makkah have issues with Room Maintenance?

Some guests raise concerns — roughly 60% of analyzed reviews mention Room Maintenance negatively at Al Ghufran Safwah Hotel Makkah, including one reviewer who noted: "a lightbulb broke, some electrical outlets didn't work, and the air conditioner was making a loud, annoying whistling noise.". This is weighed alongside the many positive mentions in Al Ghufran Safwah Hotel Makkah's overall Trust Rating.

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