Al Fayha Palace
105 reviews from Google → Trust 76/100, Pulse 75/100. See latest review trend for Al Fayha Palace in Makkah.
Guests appreciate the staff and cleanliness, but room quality and WiFi speed need improvement.
"It has a mosque and clean, respectable restrooms." — Google reviewer, 5/5
"A lovely hotel I stayed in during Ramadan 2026. Not crowded, clean, and the elevators were available at all times." — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 85%
- Cleanliness: 80%
- Location: 78%
- Room Quality: 43%
- WiFi Speed: 38%
Address: شارع بئر طوى, 24231
A 360° street view of this location is available on this page.
Google: 3.8/5 (105 reviews)
FAQ
Where is Al Fayha Palace located?
Al Fayha Palace is located in حي العزيزية, Makkah, Saudi Arabia.
What is Al Fayha Palace's Trust Rating based on?
Al Fayha Palace has a Trust Rating of 76/100 and a Current Pulse of 75/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Al Fayha Palace is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Al Fayha Palace?
Guests most often highlight Staff & Service — one recent review noted: "the only redeeming quality was the receptionist, Khalid Al-Ghamdi" They also frequently mention Cleanliness. Across Google, sentiment has stayed consistently positive, keeping Al Fayha Palace's Current Pulse at 75/100.
What type of hotel is Al Fayha Palace?
Al Fayha Palace is a Budget hotel in Makkah. Its Trust Rating draws on 105 reviews across Google — enough volume for a high-confidence score.
Which review platforms are included in Al Fayha Palace's Trust Rating?
Al Fayha Palace's Trust Rating combines: Google (3.8/5, 105).
| Platform | Score | Reviews |
|---|---|---|
| 3.8/5 | 105 |
Is Al Fayha Palace good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Al Fayha Palace, including one reviewer who noted: "the only redeeming quality was the receptionist, Khalid Al-Ghamdi".
Does Al Fayha Palace have issues with Room Quality?
Some guests raise concerns — roughly 43% of analyzed reviews mention Room Quality negatively at Al Fayha Palace, including one reviewer who noted: "A very ordinary hotel with a reasonable price". This is weighed alongside the many positive mentions in Al Fayha Palace's overall Trust Rating.
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