Al Ebaa Hotel
6554 reviews from Google, TripAdvisor & Booking.com → Trust 81/100, Pulse 80/100. See latest review trend for Al Ebaa Hotel in Makkah.
Al Ebaa Hotel offers an upscale experience in Makkah with exceptional guest reviews and trust.
Guests appreciate the excellent staff and location, but some have issues with room service and cleanliness.
"I would like to say, that this hotel is perfect for a comfortable and affordable stay close to Masjid Al Haram. Takes 8-9 mins to get to the grounds of the haram, near the new expansion. There is a Slight incline when yo…" — Google reviewer, 5/5
"Very good service here had a very nice employee cleaned room very well thanks to Kafil uddin" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 85%
- Location: 78%
- Breakfast: 75%
- Room Cleanliness: 43%
- Room Service: 30%
Address: 3280 Umm Al Qura Road, 24231
A 360° street view of this location is available on this page.
A video walkthrough of this property is available on this page.
TripAdvisor: 3.6/5 (17 reviews)
Google: 4/5 (2,152 reviews)
Booking.com: 8.1/10 (4,385 reviews)
FAQ
Where is Al Ebaa Hotel located?
Al Ebaa Hotel is located in Jarwal, Makkah, Saudi Arabia.
What is Al Ebaa Hotel's Trust Rating based on?
Al Ebaa Hotel has a Trust Rating of 81/100 and a Current Pulse of 80/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Al Ebaa Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Al Ebaa Hotel?
Guests most often highlight Staff & Service — one recent review noted: "a special thanks to Tufail & Raqeeb who were always willing to help" They also frequently mention Location. Across TripAdvisor, Google & Booking.com, sentiment has stayed consistently positive, keeping Al Ebaa Hotel's Current Pulse at 80/100.
What type of hotel is Al Ebaa Hotel?
Al Ebaa Hotel is a Upscale hotel in Makkah. Its Trust Rating draws on 6,554 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Al Ebaa Hotel's Trust Rating?
Al Ebaa Hotel's Trust Rating combines: TripAdvisor (3.6/5, 17), Google (4/5, 2,152), Booking.com (8.1/10, 4,385).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 3.6/5 | 17 |
| 4/5 | 2,152 | |
| Booking.com | 8.1/10 | 4,385 |
Is Al Ebaa Hotel good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Al Ebaa Hotel, including one reviewer who noted: "a special thanks to Tufail & Raqeeb who were always willing to help".
Does Al Ebaa Hotel have issues with Room Cleanliness?
Some guests raise concerns — roughly 43% of analyzed reviews mention Room Cleanliness negatively at Al Ebaa Hotel, including one reviewer who noted: "the hotel provides practically everything you could need". This is weighed alongside the many positive mentions in Al Ebaa Hotel's overall Trust Rating.
Similar hotels in Makkah
- Saif Plus 3 Hotel by Orvana — hotel in Makkah, Trust Rating 93/100
- Emaar Legend — hotel in Makkah, Trust Rating 85/100
- Miaad Al Majd Hotel — hotel in Makkah, Trust Rating 89/100
- هندباء Hindibaa — hotel in Makkah, Trust Rating 88/100
- Orvana Al Naseem Hotel — hotel in Makkah, Trust Rating 96/100
- Raffles Makkah Palace — hotel in Makkah, Trust Rating 96/100
- Conrad Jabal Omar Makkah — hotel in Makkah, Trust Rating 95/100
- Hilton Suites Jabal Omar Makkah — hotel in Makkah, Trust Rating 95/100