Xennya Terrace
451 reviews from Google & TripAdvisor → Trust 82/100, Pulse 79/100. See latest review trend for Xennya Terrace in Dubai.
Guests appreciate the location and staff service, but the lack of available shisha is disappointing.
"Sudheer was very helpful. His service exceeded my expectations. Ill definitely come back and recommend to all my friends" — Google reviewer, 5/5
"Xennya Terrace Shisha Lounge & Rooftop Bar, located in the Holiday Inn, has some nice features but fell a bit short for me. We enjoyed drinks while taking in the rooftop view of the Burj Al Arab, which is nice (although…" — Google reviewer, 4/5
Guest Insights by Category
- Staff & Service: 85%
- Location: 78%
- Food & Beverage: 43%
Address: Sheikh Zayed Road
Price range: $
A 360° street view of this location is available on this page.
A video walkthrough of this property is available on this page.
Google: 4/5 (395 reviews)
TripAdvisor: 4.5/5 (56 reviews)
FAQ
Where is Xennya Terrace located?
Xennya Terrace is located in Al Barsha, Dubai, UAE.
What is Xennya Terrace's Trust Rating based on?
Xennya Terrace has a Trust Rating of 82/100 and a Current Pulse of 79/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Xennya Terrace is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Xennya Terrace?
Guests most often highlight Staff & Service — one recent review noted: "Sudheer was very helpful. His service exceeded my expectations." They also frequently mention Location. Across Google & TripAdvisor, sentiment has stayed consistently positive, keeping Xennya Terrace's Current Pulse at 79/100.
What type of restaurant is Xennya Terrace?
Xennya Terrace is a Fine Dining, priced $ restaurant in Dubai. Its Trust Rating draws on 451 reviews across Google & TripAdvisor — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Xennya Terrace's Trust Rating?
Xennya Terrace's Trust Rating combines: Google (4/5, 395), TripAdvisor (4.5/5, 56).
| Platform | Score | Reviews |
|---|---|---|
| 4/5 | 395 | |
| TripAdvisor | 4.5/5 | 56 |
Is Xennya Terrace good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Xennya Terrace, including one reviewer who noted: "Sudheer was very helpful. His service exceeded my expectations.".
Does Xennya Terrace have issues with Food & Beverage?
Some guests raise concerns — roughly 43% of analyzed reviews mention Food & Beverage negatively at Xennya Terrace, including one reviewer who noted: "They don't have shisha hookahs whatever we ask for there is none.". This is weighed alongside the many positive mentions in Xennya Terrace's overall Trust Rating.
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