Black Lounge
815 reviews from Google → Trust 76/100, Pulse 76/100. See latest review trend for Black Lounge in Jeddah.
Guests appreciate the warm service and ambiance, but there are concerns about service quality and shisha.
"Thank you, sister Na'ma, for the warm welcome. You are a refined and exceptionally elegant person." — Google reviewer, 5/5
"May God have mercy on you" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 85%
- Ambience: 70%
- Staff Attitude: 65%
- Service Quality: 60%
- Shisha Quality: 50%
Address: 2945 Al Tadamun Al Arabi, 23341
Price range: $
A 360° street view of this location is available on this page.
A video walkthrough of this property is available on this page.
Google: 3.8/5 (815 reviews)
FAQ
Where is Black Lounge located?
Black Lounge is located in Mishrifah, Jeddah.
What is Black Lounge's Trust Rating based on?
Black Lounge has a Trust Rating of 76/100 and a Current Pulse of 76/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Black Lounge is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Black Lounge?
Guests most often highlight Staff & Service — one recent review noted: "Thank you, sister Na'ma, for the warm welcome." They also frequently mention Ambience. Across Google, sentiment has stayed consistently positive, keeping Black Lounge's Current Pulse at 76/100.
What type of restaurant is Black Lounge?
Black Lounge is a Shisha Lounge, priced $ restaurant in Jeddah. Its Trust Rating draws on 815 reviews across Google — enough volume for a high-confidence score.
Which review platforms are included in Black Lounge's Trust Rating?
Black Lounge's Trust Rating combines: Google (3.8/5, 815).
| Platform | Score | Reviews |
|---|---|---|
| 3.8/5 | 815 |
Is Black Lounge good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Black Lounge, including one reviewer who noted: "Thank you, sister Na'ma, for the warm welcome.".
Does Black Lounge have issues with Service Quality?
Some guests raise concerns — roughly 60% of analyzed reviews mention Service Quality negatively at Black Lounge, including one reviewer who noted: "He kept them busy and controlling, and they weren't doing their jobs.". This is weighed alongside the many positive mentions in Black Lounge's overall Trust Rating.
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