Al Shorafaa
1237 reviews from Google & TripAdvisor → Trust 74/100, Pulse 74/100. See latest review trend for Al Shorafaa in Dubai.
Guests are very dissatisfied with the service, long wait times, and billing practices.
Guest Insights by Category
- Staff & Service: 100%
- Wait Time: 100%
- Value for Money: 100%
- Billing Issues: 100%
Price range: $
A 360° street view of this location is available on this page.
Google: 3.7/5 (1,216 reviews)
TripAdvisor: 3.3/5 (21 reviews)
FAQ
Where is Al Shorafaa located?
Al Shorafaa is located in Al Raffa, Dubai, UAE.
What is Al Shorafaa's Trust Rating based on?
Al Shorafaa has a Trust Rating of 74/100 and a Current Pulse of 74/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Al Shorafaa is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Al Shorafaa?
With a Trust Rating of 74/100 and a Current Pulse of 74/100, Al Shorafaa maintains consistently positive guest sentiment across Google & TripAdvisor reviews.
What type of restaurant is Al Shorafaa?
Al Shorafaa is a International, priced $ restaurant in Dubai. Its Trust Rating draws on 1,237 reviews across Google & TripAdvisor — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Al Shorafaa's Trust Rating?
Al Shorafaa's Trust Rating combines: Google (3.7/5, 1,216), TripAdvisor (3.3/5, 21).
| Platform | Score | Reviews |
|---|---|---|
| 3.7/5 | 1,216 | |
| TripAdvisor | 3.3/5 | 21 |
Does Al Shorafaa have issues with Staff & Service?
Some guests raise concerns — roughly 100% of analyzed reviews mention Staff & Service negatively at Al Shorafaa, including one reviewer who noted: "The staff are irresponsible and don't take orders properly.". This is weighed alongside the many positive mentions in Al Shorafaa's overall Trust Rating.
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