The Leela Hotel Dubai
The Leela Hotel Dubai — Upscale in Dubai · Trust 72/100 · Pulse 74/100 · Verified scores from Google, TripAdvisor & Booking.com.
The hotel's ambience is appreciated, but guests experienced significant issues with non-functional air conditioning, inadequate room service response, and disputed security charges that detracted from their stay.
Guest Insights by Category
- Ambience: 33%
- Room Quality: 33%
- Room Management: 33%
- Value for Money: 33%
Address: Street
A 360° street view of this location is available on this page.
TripAdvisor: 3.9/5 (734 reviews)
Google: 3.7/5 (1,863 reviews)
Booking.com: 6.3/10 (919 reviews)
FAQ
Where is The Leela Hotel Dubai located?
The Leela Hotel Dubai is located in Dubai.
What is The Leela Hotel Dubai's Trust Rating based on?
The Leela Hotel Dubai has a Trust Rating of 72/100 and a Current Pulse of 74/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether The Leela Hotel Dubai is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about The Leela Hotel Dubai?
Guests most often highlight Ambience — one recent review noted: "Lovely environment" Across TripAdvisor, Google & Booking.com, sentiment has stayed consistently positive, keeping The Leela Hotel Dubai's Current Pulse at 74/100.
What type of hotel is The Leela Hotel Dubai?
The Leela Hotel Dubai is a Upscale hotel in Dubai. Its Trust Rating draws on 3,516 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in The Leela Hotel Dubai's Trust Rating?
The Leela Hotel Dubai's Trust Rating combines: TripAdvisor (3.9/5, 734), Google (3.7/5, 1,863), Booking.com (6.3/10, 919).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 3.9/5 | 734 |
| 3.7/5 | 1,863 | |
| Booking.com | 6.3/10 | 919 |
Is The Leela Hotel Dubai good for Ambience?
Yes — roughly 33% of analyzed reviews mention Ambience favorably at The Leela Hotel Dubai, including one reviewer who noted: "Lovely environment".
Does The Leela Hotel Dubai have issues with Room Quality?
Some guests raise concerns — roughly 33% of analyzed reviews mention Room Quality negatively at The Leela Hotel Dubai, including one reviewer who noted: "hotel room ac was not working and sweating on entire night". This is weighed alongside the many positive mentions in The Leela Hotel Dubai's overall Trust Rating.
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