Swissôtel Living Al Ghurair Mall Dubai-Apartments

Swissôtel Living Al Ghurair Mall Dubai-Apartments

5121 reviews → Trust 90/100, Pulse 94/100. See latest review trend for Swissôtel Living Al Ghurair Mall Dubai-Apartments in Dubai.

Guests consistently praise the helpful staff and cleanliness, but some have noted issues with WiFi speed.

"its a wonderful hotel and service is truly exceptional special mention to Damian of front service for a top notch customer care our stay" — Google reviewer, 5/5

"I recently stayed at Swissotel Al Ghurair, and I had such a wonderful experience that I truly felt compelled to share." — Google reviewer, 5/5

Guest Insights by Category

Address: Omar Bin Al Khattab Street

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Booking.com: 8.5/10 (2,060 reviews)

Google: 4.7/5 (2,305 reviews)

TripAdvisor: 4.5/5 (756 reviews)

FAQ

Where is Swissôtel Living Al Ghurair Mall Dubai-Apartments located?

Swissôtel Living Al Ghurair Mall Dubai-Apartments is located in Dubai.

What is Swissôtel Living Al Ghurair Mall Dubai-Apartments's Trust Rating based on?

Swissôtel Living Al Ghurair Mall Dubai-Apartments has a Trust Rating of 90/100 and a Current Pulse of 94/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Swissôtel Living Al Ghurair Mall Dubai-Apartments is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Swissôtel Living Al Ghurair Mall Dubai-Apartments?

Guests most often highlight Staff & Service — one recent review noted: "Raiza and Glaiza at the front desk for their warm welcome" They also frequently mention Cleanliness. Across Booking.com, Google & TripAdvisor, sentiment has stayed consistently positive, keeping Swissôtel Living Al Ghurair Mall Dubai-Apartments's Current Pulse at 94/100.

What type of hotel is Swissôtel Living Al Ghurair Mall Dubai-Apartments?

Swissôtel Living Al Ghurair Mall Dubai-Apartments is a Upscale hotel in Dubai. Its Trust Rating draws on 5,121 reviews across Booking.com, Google & TripAdvisor — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Swissôtel Living Al Ghurair Mall Dubai-Apartments's Trust Rating?

Swissôtel Living Al Ghurair Mall Dubai-Apartments's Trust Rating combines: Booking.com (8.5/10, 2,060), Google (4.7/5, 2,305), TripAdvisor (4.5/5, 756).

PlatformScoreReviews
Booking.com8.5/102,060
Google4.7/52,305
TripAdvisor4.5/5756

Is Swissôtel Living Al Ghurair Mall Dubai-Apartments good for Staff & Service?

Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Swissôtel Living Al Ghurair Mall Dubai-Apartments, including one reviewer who noted: "Raiza and Glaiza at the front desk for their warm welcome".

Does Swissôtel Living Al Ghurair Mall Dubai-Apartments have issues with Room Cleanliness?

Some guests raise concerns — roughly 43% of analyzed reviews mention Room Cleanliness negatively at Swissôtel Living Al Ghurair Mall Dubai-Apartments, including one reviewer who noted: "the room cleaning is always thorough and wonderful". This is weighed alongside the many positive mentions in Swissôtel Living Al Ghurair Mall Dubai-Apartments's overall Trust Rating.

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