Sheraton Grand Hotel Dubai

Sheraton Grand Hotel Dubai

Sheraton Grand Hotel Dubai — Upscale in Dubai · Trust 91/100 · Pulse 90/100 · Verified scores from Google, TripAdvisor & Booking.com.

Guests love the excellent staff and service, while there are no significant areas needing improvement.

"The service was absolutely excellent, especially from Ibrahim." — Google reviewer, 5/5

"Had a wonderful stay at Sheraton Grand. The room was very clean and comfortable with a beautiful view. Staff was extremely friendly and helpful. The location is perfect, close to the beach. Food was delicious, especially…" — Google reviewer, 5/5

Guest Insights by Category

Phone: +971 4 503 4444 · Address: Sheikh Zayed Rd

View on Google

A 360° street view of this location is available on this page.

Booking.com: 8.9/10 (7,094 reviews)

Google: 4.7/5 (10,054 reviews)

TripAdvisor: 4.7/5 (5,664 reviews)

As Featured In

Forbes Travel Guide — Modern chic meets Arabian luxury in Dubai: "Walking into Sheraton Grand Hotel, Dubai in the heart of the city's financial district is like stepping into an uber-stylish oasis of calm."

FAQ

Where is Sheraton Grand Hotel Dubai located?

Sheraton Grand Hotel Dubai is located in Dubai.

What is Sheraton Grand Hotel Dubai's Trust Rating based on?

Sheraton Grand Hotel Dubai has a Trust Rating of 91/100 and a Current Pulse of 90/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Sheraton Grand Hotel Dubai is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Sheraton Grand Hotel Dubai?

Guests most often highlight Staff & Service — one recent review noted: "the true hospitality shown by the employees." They also frequently mention Room Quality. Across Booking.com, Google & TripAdvisor, sentiment has stayed consistently positive, keeping Sheraton Grand Hotel Dubai's Current Pulse at 90/100.

What type of hotel is Sheraton Grand Hotel Dubai?

Sheraton Grand Hotel Dubai is a Upscale hotel in Dubai. Its Trust Rating draws on 22,812 reviews across Booking.com, Google & TripAdvisor — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Sheraton Grand Hotel Dubai's Trust Rating?

Sheraton Grand Hotel Dubai's Trust Rating combines: Booking.com (8.9/10, 7,094), Google (4.7/5, 10,054), TripAdvisor (4.7/5, 5,664).

PlatformScoreReviews
Booking.com8.9/107,094
Google4.7/510,054
TripAdvisor4.7/55,664

Is Sheraton Grand Hotel Dubai good for Staff & Service?

Yes — roughly 95% of analyzed reviews mention Staff & Service favorably at Sheraton Grand Hotel Dubai, including one reviewer who noted: "the true hospitality shown by the employees.".

Has Sheraton Grand Hotel Dubai been featured in any travel publications?

Yes — Forbes Travel Guide, "Modern chic meets Arabian luxury in Dubai": "Walking into Sheraton Grand Hotel, Dubai in the heart of the city's financial district is like stepping into an uber-stylish oasis of calm.". Press coverage is entered by hand and links to the original source; it is editorial context only and does not affect Sheraton Grand Hotel Dubai's Trust Rating.

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