Sheraton Dubai Mall of the Emirates Hotel

Sheraton Dubai Mall of the Emirates Hotel

Sheraton Dubai Mall of the Emirates H… — Luxury in Al Barsha, Dubai · Trust 91/100 · Pulse 92/100 · Verified scores from Google, TripAdvisor & Booking.com.

Guests love the exceptional staff and convenient location, but some concerns remain regarding room cleanliness.

"Sheraton Emirates truly feels like a home away from home. We keep coming back because of the consistently exceptional service and warm hospitality. A special mention to Arafat at the breakfast area, who was incredibly sw…" — Google reviewer, 5/5

"Thank you so much for the wonderful hospitality! 🙏🏼 Everything was perfect from start to finish. I truly enjoyed my stay and really appreciated the warm and professional service. Highly recommended!" — Google reviewer, 5/5

Guest Insights by Category

Address: Sheikh Zayed Road

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A 360° street view of this location is available on this page.

Booking.com: 8.7/10 (3,380 reviews)

Google: 4.6/5 (10,200 reviews)

TripAdvisor: 4.6/5 (4,557 reviews)

FAQ

Where is Sheraton Dubai Mall of the Emirates Hotel located?

Sheraton Dubai Mall of the Emirates Hotel is located in Al Barsha, Dubai, UAE.

What is Sheraton Dubai Mall of the Emirates Hotel's Trust Rating based on?

Sheraton Dubai Mall of the Emirates Hotel has a Trust Rating of 91/100 and a Current Pulse of 92/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Sheraton Dubai Mall of the Emirates Hotel is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Sheraton Dubai Mall of the Emirates Hotel?

Guests most often highlight Staff & Service — one recent review noted: "the hospitality was exceptional from check-in to check-out." They also frequently mention Location. Across Booking.com, Google & TripAdvisor, sentiment has stayed consistently positive, keeping Sheraton Dubai Mall of the Emirates Hotel's Current Pulse at 92/100.

What type of hotel is Sheraton Dubai Mall of the Emirates Hotel?

Sheraton Dubai Mall of the Emirates Hotel is a Luxury hotel in Dubai. Its Trust Rating draws on 18,137 reviews across Booking.com, Google & TripAdvisor — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Sheraton Dubai Mall of the Emirates Hotel's Trust Rating?

Sheraton Dubai Mall of the Emirates Hotel's Trust Rating combines: Booking.com (8.7/10, 3,380), Google (4.6/5, 10,200), TripAdvisor (4.6/5, 4,557).

PlatformScoreReviews
Booking.com8.7/103,380
Google4.6/510,200
TripAdvisor4.6/54,557

Is Sheraton Dubai Mall of the Emirates Hotel good for Staff & Service?

Yes — roughly 90% of analyzed reviews mention Staff & Service favorably at Sheraton Dubai Mall of the Emirates Hotel, including one reviewer who noted: "the hospitality was exceptional from check-in to check-out.".

Does Sheraton Dubai Mall of the Emirates Hotel have issues with Room Cleanliness?

Some guests raise concerns — roughly 20% of analyzed reviews mention Room Cleanliness negatively at Sheraton Dubai Mall of the Emirates Hotel, including one reviewer who noted: "housekeeping missed our room.". This is weighed alongside the many positive mentions in Sheraton Dubai Mall of the Emirates Hotel's overall Trust Rating.

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