ROYAL HOTEL
293 reviews from Google, TripAdvisor & Booking.com → Trust 85/100, Pulse 81/100. See latest review trend for ROYAL HOTEL in Muscat.
Guests appreciate the hotel but find the front desk service lacking and rude.
Guest Insights by Category
- Staff & Service: 85%
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TripAdvisor: 5/5 (1 reviews)
Booking.com: 8.4/10 (194 reviews)
Google: 4.3/5 (98 reviews)
FAQ
Where is ROYAL HOTEL located?
ROYAL HOTEL is located in Muscat.
What is ROYAL HOTEL's Trust Rating based on?
ROYAL HOTEL has a Trust Rating of 85/100 and a Current Pulse of 81/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether ROYAL HOTEL is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about ROYAL HOTEL?
With a Trust Rating of 85/100 and a Current Pulse of 81/100, ROYAL HOTEL maintains consistently positive guest sentiment across TripAdvisor, Booking.com & Google reviews.
What type of hotel is ROYAL HOTEL?
ROYAL HOTEL is a Budget hotel in Muscat. Its Trust Rating draws on 293 reviews across TripAdvisor, Booking.com & Google — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in ROYAL HOTEL's Trust Rating?
ROYAL HOTEL's Trust Rating combines: TripAdvisor (5/5, 1), Booking.com (8.4/10, 194), Google (4.3/5, 98).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 5/5 | 1 |
| Booking.com | 8.4/10 | 194 |
| 4.3/5 | 98 |
Does ROYAL HOTEL have issues with Staff & Service?
Some guests raise concerns — roughly 85% of analyzed reviews mention Staff & Service negatively at ROYAL HOTEL, including one reviewer who noted: "the lady at the front desk . She’s so rude and disrespectful". This is weighed alongside the many positive mentions in ROYAL HOTEL's overall Trust Rating.
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