ROYAL HOTEL
297 reviews from Google, TripAdvisor & Booking.com → Trust 85/100, Pulse 81/100. See latest review trend for ROYAL HOTEL in Muscat.
Guests appreciate the location but find the staff service, particularly at the front desk, lacking.
Guest Insights by Category
- Location: 80%
- Staff & Service: 90%
A 360° street view of this location is available on this page.
A video walkthrough of this property is available on this page.
TripAdvisor: 5/5 (1 reviews)
Booking.com: 8.4/10 (194 reviews)
Google: 4.3/5 (102 reviews)
FAQ
Where is ROYAL HOTEL located?
ROYAL HOTEL is located in Muscat.
What is ROYAL HOTEL's Trust Rating based on?
ROYAL HOTEL has a Trust Rating of 85/100 and a Current Pulse of 81/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether ROYAL HOTEL is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about ROYAL HOTEL?
Guests most often highlight Location — one recent review noted: "Everything is good about this hotel except the lady at the front desk." Across TripAdvisor, Booking.com & Google, sentiment has stayed consistently positive, keeping ROYAL HOTEL's Current Pulse at 81/100.
What type of hotel is ROYAL HOTEL?
ROYAL HOTEL is a Budget hotel in Muscat. Its Trust Rating draws on 297 reviews across TripAdvisor, Booking.com & Google — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in ROYAL HOTEL's Trust Rating?
ROYAL HOTEL's Trust Rating combines: TripAdvisor (5/5, 1), Booking.com (8.4/10, 194), Google (4.3/5, 102).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 5/5 | 1 |
| Booking.com | 8.4/10 | 194 |
| 4.3/5 | 102 |
Is ROYAL HOTEL good for Location?
Yes — roughly 80% of analyzed reviews mention Location favorably at ROYAL HOTEL, including one reviewer who noted: "Everything is good about this hotel except the lady at the front desk.".
Does ROYAL HOTEL have issues with Staff & Service?
Some guests raise concerns — roughly 90% of analyzed reviews mention Staff & Service negatively at ROYAL HOTEL, including one reviewer who noted: "She’s so rude and disrespectful, has zero experience dealing with customers.". This is weighed alongside the many positive mentions in ROYAL HOTEL's overall Trust Rating.
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