Palace al Karam
209 reviews from Google & TripAdvisor → Trust 68/100, Pulse 69/100. See latest review trend for Palace al Karam in Madinah.
Guests appreciate the professional staff and great location, but room cleanliness and staff behavior need significant improvement.
"The staff very professional, all the best. Rooms very clean, convenient and comfortable The service was excellent. The location and ambiance were great." — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 85%
- Location: 78%
- Room Quality: 70%
- Room Cleanliness: 43%
- Staff Behavior: 38%
Address: 3898 الفضل بن عتبة الخزاز, 42315
A 360° street view of this location is available on this page.
Google: 3.4/5 (205 reviews)
TripAdvisor: 3.5/5 (4 reviews)
FAQ
Where is Palace al Karam located?
Palace al Karam is located in Al Suqya, Madinah, Saudi Arabia.
What is Palace al Karam's Trust Rating based on?
Palace al Karam has a Trust Rating of 68/100 and a Current Pulse of 69/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Palace al Karam is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Palace al Karam?
Guests most often highlight Staff & Service — one recent review noted: "The staff very professional, all the best." They also frequently mention Location. Across Google & TripAdvisor, sentiment has stayed consistently positive, keeping Palace al Karam's Current Pulse at 69/100.
What type of hotel is Palace al Karam?
Palace al Karam is a Midscale hotel in Madinah. Its Trust Rating draws on 209 reviews across Google & TripAdvisor — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Palace al Karam's Trust Rating?
Palace al Karam's Trust Rating combines: Google (3.4/5, 205), TripAdvisor (3.5/5, 4).
| Platform | Score | Reviews |
|---|---|---|
| 3.4/5 | 205 | |
| TripAdvisor | 3.5/5 | 4 |
Is Palace al Karam good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Palace al Karam, including one reviewer who noted: "The staff very professional, all the best.".
Does Palace al Karam have issues with Room Cleanliness?
Some guests raise concerns — roughly 43% of analyzed reviews mention Room Cleanliness negatively at Palace al Karam, including one reviewer who noted: "They haven't cleaned my room even once in 8 days.". This is weighed alongside the many positive mentions in Palace al Karam's overall Trust Rating.
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