Orchid Hotel Madinah
870 reviews from Google & Booking.com → Trust 70/100, Pulse 77/100. See latest review trend for Orchid Hotel Madinah in Madinah.
Guests appreciate the staff and location, but express concerns regarding cleanliness and inconsistent service.
"Very clean hotel, fantastic staff at customer service" — Google reviewer, 5/5
"Location is a bit away from haram, awesome for people having car. Ample open space to park cars without fear and drive to haram in couple of minutes. People not having car can walk for 10 mins to reach haram though." — Google reviewer, 4/5
Guest Insights by Category
- Staff & Service: 75%
- Location: 75%
- Room Cleanliness: 43%
- Customer Service: 43%
Address: DMAA9289، 9299 Ziyad Ibn Abdullah Ibn Al Tufail 3682, 42315
A 360° street view of this location is available on this page.
Google: 3.9/5 (151 reviews)
Booking.com: 6.8/10 (719 reviews)
FAQ
Where is Orchid Hotel Madinah located?
Orchid Hotel Madinah is located in Madinah.
What is Orchid Hotel Madinah's Trust Rating based on?
Orchid Hotel Madinah has a Trust Rating of 70/100 and a Current Pulse of 77/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Orchid Hotel Madinah is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Orchid Hotel Madinah?
Guests most often highlight Staff & Service — one recent review noted: "fantastic staff at customer service" They also frequently mention Location. Across Google & Booking.com, sentiment has stayed consistently positive, keeping Orchid Hotel Madinah's Current Pulse at 77/100.
What type of hotel is Orchid Hotel Madinah?
Orchid Hotel Madinah is a Midscale hotel in Madinah. Its Trust Rating draws on 870 reviews across Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Orchid Hotel Madinah's Trust Rating?
Orchid Hotel Madinah's Trust Rating combines: Google (3.9/5, 151), Booking.com (6.8/10, 719).
| Platform | Score | Reviews |
|---|---|---|
| 3.9/5 | 151 | |
| Booking.com | 6.8/10 | 719 |
Is Orchid Hotel Madinah good for Staff & Service?
Yes — roughly 75% of analyzed reviews mention Staff & Service favorably at Orchid Hotel Madinah, including one reviewer who noted: "fantastic staff at customer service".
Does Orchid Hotel Madinah have issues with Room Cleanliness?
Some guests raise concerns — roughly 43% of analyzed reviews mention Room Cleanliness negatively at Orchid Hotel Madinah, including one reviewer who noted: "room was cleaned only twice despite requesting housekeeping". This is weighed alongside the many positive mentions in Orchid Hotel Madinah's overall Trust Rating.
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