Mutrah Hotel
2724 reviews from Google, TripAdvisor & Booking.com → Trust 76/100, Pulse 76/100. See latest review trend for Mutrah Hotel in Muscat.
Guests appreciate the excellent service and location, but there are concerns about room cleanliness and WiFi speed.
Guest Insights by Category
- Staff & Service: 85%
- Location: 78%
- Room Cleanliness: 43%
- WiFi Speed: 38%
Address: 318 Mutrah High Street
A 360° street view of this location is available on this page.
TripAdvisor: 3.8/5 (440 reviews)
Google: 3.8/5 (1,149 reviews)
Booking.com: 7.7/10 (1,135 reviews)
FAQ
Where is Mutrah Hotel located?
Mutrah Hotel is located in Matrah, Muscat, Oman.
What is Mutrah Hotel's Trust Rating based on?
Mutrah Hotel has a Trust Rating of 76/100 and a Current Pulse of 76/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Mutrah Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Mutrah Hotel?
Guests most often highlight Staff & Service — one recent review noted: "Exalent please" They also frequently mention Location. Across TripAdvisor, Google & Booking.com, sentiment has stayed consistently positive, keeping Mutrah Hotel's Current Pulse at 76/100.
What type of hotel is Mutrah Hotel?
Mutrah Hotel is a Upscale hotel in Muscat. Its Trust Rating draws on 2,724 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Mutrah Hotel's Trust Rating?
Mutrah Hotel's Trust Rating combines: TripAdvisor (3.8/5, 440), Google (3.8/5, 1,149), Booking.com (7.7/10, 1,135).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 3.8/5 | 440 |
| 3.8/5 | 1,149 | |
| Booking.com | 7.7/10 | 1,135 |
Is Mutrah Hotel good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Mutrah Hotel, including one reviewer who noted: "Exalent please".
Does Mutrah Hotel have issues with Room Cleanliness?
Some guests raise concerns — roughly 43% of analyzed reviews mention Room Cleanliness negatively at Mutrah Hotel, including one reviewer who noted: "short verbatim quote". This is weighed alongside the many positive mentions in Mutrah Hotel's overall Trust Rating.
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