Metropolitan Al Mafraq Hotel
12551 reviews from Google, TripAdvisor & Booking.com → Trust 83/100, Pulse 86/100. See latest review trend for Metropolitan Al Mafraq Hotel in Abu Dhabi.
Metropolitan Al Mafraq Hotel offers exceptional service, spacious rooms, and convenient access to Abu Dhabi attractions.
Guests consistently praise the exceptional housekeeping staff and cleanliness standards, with multiple positive mentions of attentive team members creating a comfortable and well-maintained stay experience.
"It's fantastic stay and well taking staff, well support and friendly with everyone, Thank you so much Rojan to take care me, and also Hari." — TripAdvisor reviewer, 5/5
"Thank you so much entir team of Mafraq Hotel for my stay is great , Thank you so much Rojan and Surya to support and help while my stay duration." — TripAdvisor reviewer, 5/5
Guest Insights by Category
- Staff & Service: 100%
- Room Cleanliness: 75%
- Ambience: 25%
Address: Shk. Maktoum Bin Rashid Road
A 360° street view of this location is available on this page.
TripAdvisor: 4.4/5 (1,134 reviews)
Google: 4.3/5 (6,785 reviews)
Booking.com: 7.7/10 (4,632 reviews)
FAQ
Where is Metropolitan Al Mafraq Hotel located?
Metropolitan Al Mafraq Hotel is located in MSH44, Abu Dhabi, UAE.
What is Metropolitan Al Mafraq Hotel's Trust Rating based on?
Metropolitan Al Mafraq Hotel has a Trust Rating of 83/100 and a Current Pulse of 86/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Metropolitan Al Mafraq Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Metropolitan Al Mafraq Hotel?
Guests most often highlight Staff & Service — one recent review noted: "Rojan always takes care of the room and wellbeing" They also frequently mention Room Cleanliness. Across TripAdvisor, Google & Booking.com, sentiment has stayed consistently positive, keeping Metropolitan Al Mafraq Hotel's Current Pulse at 86/100.
What type of hotel is Metropolitan Al Mafraq Hotel?
Metropolitan Al Mafraq Hotel is a Luxury hotel in Abu Dhabi. Its Trust Rating draws on 12,551 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Metropolitan Al Mafraq Hotel's Trust Rating?
Metropolitan Al Mafraq Hotel's Trust Rating combines: TripAdvisor (4.4/5, 1,134), Google (4.3/5, 6,785), Booking.com (7.7/10, 4,632).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 4.4/5 | 1,134 |
| 4.3/5 | 6,785 | |
| Booking.com | 7.7/10 | 4,632 |
Is Metropolitan Al Mafraq Hotel good for Staff & Service?
Yes — roughly 100% of analyzed reviews mention Staff & Service favorably at Metropolitan Al Mafraq Hotel, including one reviewer who noted: "Rojan always takes care of the room and wellbeing".
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