Metropolitan Al Mafraq Hotel
12566 reviews from Google, TripAdvisor & Booking.com → Trust 83/100, Pulse 86/100. See latest review trend for Metropolitan Al Mafraq Hotel in Abu Dhabi.
Metropolitan Al Mafraq Hotel offers exceptional service, spacious rooms, and convenient access to Abu Dhabi attractions.
Guests appreciate the friendly staff and convenient location, but cleanliness and noise levels need improvement.
"Fast and smooth check-in and check-out procedures are one of the best things a hotel can offer." — Booking.com reviewer, 5/10
"Very pleasant Hotel with lovely people 100% recommended Very lovely staff 😊. Very lovely staff 😊 Rizwan was very helpful and always very polite.Hotel very flexible, we extended our stay 3 times.When my father in law go…" — Booking.com reviewer, 5/10
Guest Insights by Category
- Staff & Service: 85%
- Location: 78%
- Cleanliness: 70%
- Facilities & Amenities: 68%
- Room Cleanliness: 43%
- Noise Level: 40%
Address: Shk. Maktoum Bin Rashid Road
A 360° street view of this location is available on this page.
A video walkthrough of this property is available on this page.
TripAdvisor: 4.4/5 (1,134 reviews)
Google: 4.3/5 (6,800 reviews)
Booking.com: 7.7/10 (4,632 reviews)
FAQ
Where is Metropolitan Al Mafraq Hotel located?
Metropolitan Al Mafraq Hotel is located in MSH44, Abu Dhabi, UAE.
What is Metropolitan Al Mafraq Hotel's Trust Rating based on?
Metropolitan Al Mafraq Hotel has a Trust Rating of 83/100 and a Current Pulse of 86/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Metropolitan Al Mafraq Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Metropolitan Al Mafraq Hotel?
Guests most often highlight Staff & Service — one recent review noted: "Very lovely staff 😊 Rizwan was very helpful and always very polite." They also frequently mention Location. Across TripAdvisor, Google & Booking.com, sentiment has stayed consistently positive, keeping Metropolitan Al Mafraq Hotel's Current Pulse at 86/100.
What type of hotel is Metropolitan Al Mafraq Hotel?
Metropolitan Al Mafraq Hotel is a Luxury hotel in Abu Dhabi. Its Trust Rating draws on 12,566 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Metropolitan Al Mafraq Hotel's Trust Rating?
Metropolitan Al Mafraq Hotel's Trust Rating combines: TripAdvisor (4.4/5, 1,134), Google (4.3/5, 6,800), Booking.com (7.7/10, 4,632).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 4.4/5 | 1,134 |
| 4.3/5 | 6,800 | |
| Booking.com | 7.7/10 | 4,632 |
Is Metropolitan Al Mafraq Hotel good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Metropolitan Al Mafraq Hotel, including one reviewer who noted: "Very lovely staff 😊 Rizwan was very helpful and always very polite.".
Does Metropolitan Al Mafraq Hotel have issues with Room Cleanliness?
Some guests raise concerns — roughly 43% of analyzed reviews mention Room Cleanliness negatively at Metropolitan Al Mafraq Hotel, including one reviewer who noted: "the room was not clean and there was an unpleasant smell.". This is weighed alongside the many positive mentions in Metropolitan Al Mafraq Hotel's overall Trust Rating.
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