Maz Apartments

Maz Apartments

422 reviews from Google & Booking.com → Trust 86/100, Pulse 82/100. See latest review trend for Maz Apartments in Madinah.

Guests consistently praise the apartment's excellent location near the mosque, spacious suites, and exceptionally helpful staff, but some report difficulty reaching the property by phone.

"The suites are excellent, clean, and spacious, and very close to the Haram, near both the men's and women's entrances. The employee, Mohammed Al-Harbi, is extremely helpful and fulfills any request without hesitation. Th…" — Google reviewer, 5/5

"Very close to the Prophet's Mosque and the women's gate. Perfect for large families. Special thanks to Mr. Mohammed Al-Harbi, very helpful, may God bless him." — Google reviewer, 4/5

Guest Insights by Category

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Google: 4.2/5 (215 reviews)

Booking.com: 8.8/10 (207 reviews)

FAQ

Where is Maz Apartments located?

Maz Apartments is located in Madinah.

What is Maz Apartments's Trust Rating based on?

Maz Apartments has a Trust Rating of 86/100 and a Current Pulse of 82/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Maz Apartments is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Maz Apartments?

Guests most often highlight Staff & Service — one recent review noted: "The employee, Mohammed Al-Harbi, is extremely helpful and fulfills any request without hesitation." They also frequently mention Location. Across Google & Booking.com, sentiment has stayed consistently positive, keeping Maz Apartments's Current Pulse at 82/100.

What type of hotel is Maz Apartments?

Maz Apartments is a Midscale hotel in Madinah. Its Trust Rating draws on 422 reviews across Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Maz Apartments's Trust Rating?

Maz Apartments's Trust Rating combines: Google (4.2/5, 215), Booking.com (8.8/10, 207).

PlatformScoreReviews
Google4.2/5215
Booking.com8.8/10207

Is Maz Apartments good for Staff & Service?

Yes — roughly 100% of analyzed reviews mention Staff & Service favorably at Maz Apartments, including one reviewer who noted: "The employee, Mohammed Al-Harbi, is extremely helpful and fulfills any request without hesitation.".

Does Maz Apartments have issues with Responsiveness & Communication?

Some guests raise concerns — roughly 50% of analyzed reviews mention Responsiveness & Communication negatively at Maz Apartments, including one reviewer who noted: "They don't answer calls, I don't know why they listed a contact number.". This is weighed alongside the many positive mentions in Maz Apartments's overall Trust Rating.

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