Holiday Inn & Suites Dubai Festival City By IHG
Holiday Inn & Suites Dubai Festival City By IHG — Midscale in Dubai · Trust 96/100 · Pulse 98/100 · Verified scores from Google, TripAdvisor & Booking.com.
Holiday Inn & Suites Dubai Festival City excels with exceptional guest ratings and a prime location.
Guests consistently praise the attentive staff and cleanliness, while there are no significant complaints noted.
"Nice service i loved it" — TripAdvisor reviewer, 5/5
"Perfect housekeeping team riya" — TripAdvisor reviewer, 5/5
Guest Insights by Category
- Staff & Service: 90%
- Cleanliness: 85%
- Food & Beverage: 80%
- Location: 75%
Phone: +971 4 603 5000 · Address: Gateway Ave
View on Google · View on Booking.com
A 360° street view of this location is available on this page.
Booking.com: 8.7/10 (4,795 reviews)
TripAdvisor: 4.8/5 (3,716 reviews)
Google: 4.9/5 (18,823 reviews)
FAQ
Where is Holiday Inn & Suites Dubai Festival City By IHG located?
Holiday Inn & Suites Dubai Festival City By IHG is located in Dubai.
What is Holiday Inn & Suites Dubai Festival City By IHG's Trust Rating based on?
Holiday Inn & Suites Dubai Festival City By IHG has a Trust Rating of 96/100 and a Current Pulse of 98/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Holiday Inn & Suites Dubai Festival City By IHG is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Holiday Inn & Suites Dubai Festival City By IHG?
Guests most often highlight Staff & Service — one recent review noted: "Thank you for best hospitality service thank you Hayat and team for best service" They also frequently mention Cleanliness. Across Booking.com, TripAdvisor & Google, sentiment has stayed consistently positive, keeping Holiday Inn & Suites Dubai Festival City By IHG's Current Pulse at 98/100.
What type of hotel is Holiday Inn & Suites Dubai Festival City By IHG?
Holiday Inn & Suites Dubai Festival City By IHG is a Midscale hotel in Dubai. Its Trust Rating draws on 27,334 reviews across Booking.com, TripAdvisor & Google — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Holiday Inn & Suites Dubai Festival City By IHG's Trust Rating?
Holiday Inn & Suites Dubai Festival City By IHG's Trust Rating combines: Booking.com (8.7/10, 4,795), TripAdvisor (4.8/5, 3,716), Google (4.9/5, 18,823).
| Platform | Score | Reviews |
|---|---|---|
| Booking.com | 8.7/10 | 4,795 |
| TripAdvisor | 4.8/5 | 3,716 |
| 4.9/5 | 18,823 |
Is Holiday Inn & Suites Dubai Festival City By IHG good for Staff & Service?
Yes — roughly 90% of analyzed reviews mention Staff & Service favorably at Holiday Inn & Suites Dubai Festival City By IHG, including one reviewer who noted: "Thank you for best hospitality service thank you Hayat and team for best service".
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