Holiday Inn Dubai Al-Maktoum Airport by IHG

Holiday Inn Dubai Al-Maktoum Airport by IHG

Holiday Inn Dubai Al-Maktoum Airport by IHG — Midscale in Dubai · Trust 93/100 · Pulse 94/100 · Verified scores from Google, TripAdvisor & Booking.com.

Guests praise the exceptional staff and cleanliness, but check-in experiences need improvement.

"Mark from reception is so nice and very helpful. Thank you so much for all of help" — Google reviewer, 5/5

"It was a great stay. They deserve more than 5 stars. The breakfast was exceptional, and I loved their sauna and steam facilities. All the staff were incredibly polite and helpful throughout our visit. Honestly, the servi…" — Google reviewer, 5/5

Guest Insights by Category

Phone: +971 4 808 8999 · Address: Aviation City

View on Google

A 360° street view of this location is available on this page.

A video walkthrough of this property is available on this page.

TripAdvisor: 4.7/5 (833 reviews)

Google: 4.7/5 (7,523 reviews)

Booking.com: 8.3/10 (1,487 reviews)

FAQ

Where is Holiday Inn Dubai Al-Maktoum Airport by IHG located?

Holiday Inn Dubai Al-Maktoum Airport by IHG is located in Dubai.

What is Holiday Inn Dubai Al-Maktoum Airport by IHG's Trust Rating based on?

Holiday Inn Dubai Al-Maktoum Airport by IHG has a Trust Rating of 93/100 and a Current Pulse of 94/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Holiday Inn Dubai Al-Maktoum Airport by IHG is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Holiday Inn Dubai Al-Maktoum Airport by IHG?

Guests most often highlight Staff & Service — one recent review noted: "Mr. Muthu for being an excellent Housekeeping Supervisor." They also frequently mention Cleanliness. Across TripAdvisor, Google & Booking.com, sentiment has stayed consistently positive, keeping Holiday Inn Dubai Al-Maktoum Airport by IHG's Current Pulse at 94/100.

What type of hotel is Holiday Inn Dubai Al-Maktoum Airport by IHG?

Holiday Inn Dubai Al-Maktoum Airport by IHG is a Midscale hotel in Dubai. Its Trust Rating draws on 9,843 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Holiday Inn Dubai Al-Maktoum Airport by IHG's Trust Rating?

Holiday Inn Dubai Al-Maktoum Airport by IHG's Trust Rating combines: TripAdvisor (4.7/5, 833), Google (4.7/5, 7,523), Booking.com (8.3/10, 1,487).

PlatformScoreReviews
TripAdvisor4.7/5833
Google4.7/57,523
Booking.com8.3/101,487

Is Holiday Inn Dubai Al-Maktoum Airport by IHG good for Staff & Service?

Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Holiday Inn Dubai Al-Maktoum Airport by IHG, including one reviewer who noted: "Mr. Muthu for being an excellent Housekeeping Supervisor.".

Does Holiday Inn Dubai Al-Maktoum Airport by IHG have issues with Check-in Experience?

Some guests raise concerns — roughly 60% of analyzed reviews mention Check-in Experience negatively at Holiday Inn Dubai Al-Maktoum Airport by IHG, including one reviewer who noted: "I am still waiting to check in and they keep saying staybridge.". This is weighed alongside the many positive mentions in Holiday Inn Dubai Al-Maktoum Airport by IHG's overall Trust Rating.

Similar hotels in Dubai

See all Dubai hotel reviews