Hayah Plaza Hotel
6981 reviews from Google, TripAdvisor & Booking.com → Trust 69/100, Pulse 70/100. See latest review trend for Hayah Plaza Hotel in Madinah.
Guests praise the hotel's exceptional proximity to the holy mosque and nearby attractions, but reception staff conduct—particularly during evening shifts—requires immediate attention and training.
"ممتاز جدا و قريب من الحرم النبوي الشريف في مدينة رسول الله صلى الله عليه وسلم عليه و سلم. خطوات بسيطه من باب السلام او باب الروضه الشريفه. قريب من معرض السيرة النبوية العطره قريب من كنتاكي قريب من بيتزا هوت قريب من اللول…" — Google reviewer, 5/5
"We have wonderful time in madina hotal so close to masjid hotel services very good staff rabbani was so helpful very good 👌" — Google reviewer, 4/5
Guest Insights by Category
- Location: 75%
- Staff & Service: 50%
- Hotel Services: 25%
- Staff & Service - Reception: 50%
- Staff & Service - Evening Shift: 25%
Address: 2664 Saad bin Obada, 42311
A 360° street view of this location is available on this page.
Google: 3.5/5 (1,963 reviews)
TripAdvisor: 1.6/5 (5 reviews)
Booking.com: 6.8/10 (5,013 reviews)
FAQ
Where is Hayah Plaza Hotel located?
Hayah Plaza Hotel is located in Bani Khidrah, Madinah, Saudi Arabia.
What is Hayah Plaza Hotel's Trust Rating based on?
Hayah Plaza Hotel has a Trust Rating of 69/100 and a Current Pulse of 70/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Hayah Plaza Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Hayah Plaza Hotel?
Guests most often highlight Location — one recent review noted: "قريب من الحرم النبوي الشريف و خطوات بسيطه من باب السلام" They also frequently mention Staff & Service. Across Google, TripAdvisor & Booking.com, sentiment has stayed consistently positive, keeping Hayah Plaza Hotel's Current Pulse at 70/100.
What type of hotel is Hayah Plaza Hotel?
Hayah Plaza Hotel is a Upscale hotel in Madinah. Its Trust Rating draws on 6,981 reviews across Google, TripAdvisor & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Hayah Plaza Hotel's Trust Rating?
Hayah Plaza Hotel's Trust Rating combines: Google (3.5/5, 1,963), TripAdvisor (1.6/5, 5), Booking.com (6.8/10, 5,013).
| Platform | Score | Reviews |
|---|---|---|
| 3.5/5 | 1,963 | |
| TripAdvisor | 1.6/5 | 5 |
| Booking.com | 6.8/10 | 5,013 |
Is Hayah Plaza Hotel good for Location?
Yes — roughly 75% of analyzed reviews mention Location favorably at Hayah Plaza Hotel, including one reviewer who noted: "قريب من الحرم النبوي الشريف و خطوات بسيطه من باب السلام".
Does Hayah Plaza Hotel have issues with Staff & Service - Reception?
Some guests raise concerns — roughly 50% of analyzed reviews mention Staff & Service - Reception negatively at Hayah Plaza Hotel, including one reviewer who noted: "موظف الإستقبال قليل أدب جدا غير محترم". This is weighed alongside the many positive mentions in Hayah Plaza Hotel's overall Trust Rating.
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