Hayah Al Iman Hotel
565 reviews from Google & Booking.com → Trust 78/100, Pulse 70/100. See latest review trend for Hayah Al Iman Hotel in Makkah.
Guests appreciate the helpful staff and location, but issues with cleanliness and check-in experience need improvement.
"The service is excellent, the hotel is clean, and it's cheap. It's great." — Google reviewer, 5/5
"The rooms are spacious; for example, if you book for three people, they'll provide a free bed. During booking periods, the rates are fantastic, less than 100 riyals. The reception staff are very helpful. My experience wa…" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 85%
- Location: 78%
- Room Quality: 70%
- Room Cleanliness: 70%
- Check-in Experience: 60%
Address: 7814 حي, 42316
A 360° street view of this location is available on this page.
Google: 3.5/5 (209 reviews)
Booking.com: 8.4/10 (356 reviews)
FAQ
Where is Hayah Al Iman Hotel located?
Hayah Al Iman Hotel is located in Makkah.
What is Hayah Al Iman Hotel's Trust Rating based on?
Hayah Al Iman Hotel has a Trust Rating of 78/100 and a Current Pulse of 70/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Hayah Al Iman Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Hayah Al Iman Hotel?
Guests most often highlight Staff & Service — one recent review noted: "The reception staff are very helpful." They also frequently mention Location. Across Google & Booking.com, sentiment has stayed consistently positive, keeping Hayah Al Iman Hotel's Current Pulse at 70/100.
What type of hotel is Hayah Al Iman Hotel?
Hayah Al Iman Hotel is a Budget hotel in Makkah. Its Trust Rating draws on 565 reviews across Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Hayah Al Iman Hotel's Trust Rating?
Hayah Al Iman Hotel's Trust Rating combines: Google (3.5/5, 209), Booking.com (8.4/10, 356).
| Platform | Score | Reviews |
|---|---|---|
| 3.5/5 | 209 | |
| Booking.com | 8.4/10 | 356 |
Is Hayah Al Iman Hotel good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Hayah Al Iman Hotel, including one reviewer who noted: "The reception staff are very helpful.".
Does Hayah Al Iman Hotel have issues with Room Cleanliness?
Some guests raise concerns — roughly 70% of analyzed reviews mention Room Cleanliness negatively at Hayah Al Iman Hotel, including one reviewer who noted: "The cleanliness was not acceptable, the room was dirty.". This is weighed alongside the many positive mentions in Hayah Al Iman Hotel's overall Trust Rating.
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