Hasanah suites
2054 reviews from Google & Booking.com → Trust 87/100, Pulse 85/100. See latest review trend for Hasanah suites in Madinah.
Guests appreciate the helpful staff and excellent location, but room cleanliness and service speed need improvement.
"All thanks and appreciation to brother Nasser Al-Subaihi" — Google reviewer, 5/5
"A wonderful experience and one of the best hotels in the city. The rooms are spacious and comfortable, the service is excellent, and the customer service staff were incredibly helpful and cheerful throughout all shifts.…" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 85%
- Location: 78%
- Room Quality: 75%
- Room Cleanliness: 43%
- Service Issues: 40%
A 360° street view of this location is available on this page.
Booking.com: 9/10 (881 reviews)
Google: 4.3/5 (1,173 reviews)
FAQ
Where is Hasanah suites located?
Hasanah suites is located in Madinah.
What is Hasanah suites's Trust Rating based on?
Hasanah suites has a Trust Rating of 87/100 and a Current Pulse of 85/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Hasanah suites is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Hasanah suites?
Guests most often highlight Staff & Service — one recent review noted: "the customer service staff were incredibly helpful and cheerful throughout all shifts." They also frequently mention Location. Across Booking.com & Google, sentiment has stayed consistently positive, keeping Hasanah suites's Current Pulse at 85/100.
What type of hotel is Hasanah suites?
Hasanah suites is a Upscale hotel in Madinah. Its Trust Rating draws on 2,054 reviews across Booking.com & Google — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Hasanah suites's Trust Rating?
Hasanah suites's Trust Rating combines: Booking.com (9/10, 881), Google (4.3/5, 1,173).
| Platform | Score | Reviews |
|---|---|---|
| Booking.com | 9/10 | 881 |
| 4.3/5 | 1,173 |
Is Hasanah suites good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Hasanah suites, including one reviewer who noted: "the customer service staff were incredibly helpful and cheerful throughout all shifts.".
Does Hasanah suites have issues with Room Cleanliness?
Some guests raise concerns — roughly 43% of analyzed reviews mention Room Cleanliness negatively at Hasanah suites, including one reviewer who noted: "النظافة للأسف معدومة لم يتم تنظيف الغرفة بعد خروج الزبون السابق.". This is weighed alongside the many positive mentions in Hasanah suites's overall Trust Rating.
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