Hafez Hotel
1616 reviews from Google, TripAdvisor & Booking.com → Trust 59/100, Pulse 61/100. See latest review trend for Hafez Hotel in Dubai.
Guests appreciate the spacious rooms and friendly staff, but cleanliness and maintenance require significant improvement.
"I had good experience the reception and staff were good" — Google reviewer, 5/5
"The room was spacious enough and clean.Included things are tissues,kettle,plates,microwave,soap,shampoo and bodylotion.Towels will be provided on request.The only thing is nobody came to change the waste bin and tissues.…" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 85%
- Room Quality: 75%
- Facilities & Amenities: 70%
- Room Cleanliness: 40%
- Maintenance Issues: 25%
Address: 14 Al Ahmadiya Street
A 360° street view of this location is available on this page.
Google: 3/5 (850 reviews)
TripAdvisor: 2.1/5 (44 reviews)
Booking.com: 5.8/10 (722 reviews)
FAQ
Where is Hafez Hotel located?
Hafez Hotel is located in Al Ras, Dubai, UAE.
What is Hafez Hotel's Trust Rating based on?
Hafez Hotel has a Trust Rating of 59/100 and a Current Pulse of 61/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Hafez Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Hafez Hotel?
Guests most often highlight Staff & Service — one recent review noted: "the service staff, who were polite and tried to help" They also frequently mention Room Quality. Across Google, TripAdvisor & Booking.com, sentiment has stayed consistently positive, keeping Hafez Hotel's Current Pulse at 61/100.
What type of hotel is Hafez Hotel?
Hafez Hotel is a Luxury hotel in Dubai. Its Trust Rating draws on 1,616 reviews across Google, TripAdvisor & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Hafez Hotel's Trust Rating?
Hafez Hotel's Trust Rating combines: Google (3/5, 850), TripAdvisor (2.1/5, 44), Booking.com (5.8/10, 722).
| Platform | Score | Reviews |
|---|---|---|
| 3/5 | 850 | |
| TripAdvisor | 2.1/5 | 44 |
| Booking.com | 5.8/10 | 722 |
Is Hafez Hotel good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Hafez Hotel, including one reviewer who noted: "the service staff, who were polite and tried to help".
Does Hafez Hotel have issues with Room Cleanliness?
Some guests raise concerns — roughly 40% of analyzed reviews mention Room Cleanliness negatively at Hafez Hotel, including one reviewer who noted: "the bed sheets and towels were not clean". This is weighed alongside the many positive mentions in Hafez Hotel's overall Trust Rating.
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