Grand Plaza Al Madina
6010 reviews from Google & Booking.com → Trust 72/100, Pulse 72/100. See latest review trend for Grand Plaza Al Madina in Madinah.
Guests love the hotel's location and staff service, but many are frustrated with cleanliness and check-in delays.
"Location is just awesome, hardly a minute walk to Haram, ideal for families where both and male and female can easily pray inside Haram. Hotel staff is too amazing and helpful. This was second stay here and it is nothing…" — Google reviewer, 5/5
Guest Insights by Category
- Location: 85%
- Staff & Service: 78%
- Housekeeping: 65%
- Check-in Experience: 70%
- Room Cleanliness: 65%
- Lift Service: 60%
Address: Abu Ayyub Al-Ansari, 42311
A 360° street view of this location is available on this page.
A video walkthrough of this property is available on this page.
Booking.com: 7.1/10 (2,871 reviews)
Google: 3.6/5 (3,139 reviews)
FAQ
Where is Grand Plaza Al Madina located?
Grand Plaza Al Madina is located in Madinah.
What is Grand Plaza Al Madina's Trust Rating based on?
Grand Plaza Al Madina has a Trust Rating of 72/100 and a Current Pulse of 72/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Grand Plaza Al Madina is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Grand Plaza Al Madina?
Guests most often highlight Location — one recent review noted: "Location is just awesome, hardly a minute walk to Haram." They also frequently mention Staff & Service. Across Booking.com & Google, sentiment has stayed consistently positive, keeping Grand Plaza Al Madina's Current Pulse at 72/100.
What type of hotel is Grand Plaza Al Madina?
Grand Plaza Al Madina is a Upscale hotel in Madinah. Its Trust Rating draws on 6,010 reviews across Booking.com & Google — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Grand Plaza Al Madina's Trust Rating?
Grand Plaza Al Madina's Trust Rating combines: Booking.com (7.1/10, 2,871), Google (3.6/5, 3,139).
| Platform | Score | Reviews |
|---|---|---|
| Booking.com | 7.1/10 | 2,871 |
| 3.6/5 | 3,139 |
Is Grand Plaza Al Madina good for Location?
Yes — roughly 85% of analyzed reviews mention Location favorably at Grand Plaza Al Madina, including one reviewer who noted: "Location is just awesome, hardly a minute walk to Haram.".
Does Grand Plaza Al Madina have issues with Check-in Experience?
Some guests raise concerns — roughly 70% of analyzed reviews mention Check-in Experience negatively at Grand Plaza Al Madina, including one reviewer who noted: "We had to wait well beyond the official check-in time.". This is weighed alongside the many positive mentions in Grand Plaza Al Madina's overall Trust Rating.
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