Grand Inn Hotel
607 reviews from Google & Booking.com → Trust 72/100, Pulse 75/100. See latest review trend for Grand Inn Hotel in Muscat.
Guests appreciate the friendly service, but room issues significantly detract from their experience.
"The service is good, the people are friendly and nice" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 85%
- Room Quality: 100%
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Google: 3.8/5 (312 reviews)
Booking.com: 6.7/10 (295 reviews)
FAQ
Where is Grand Inn Hotel located?
Grand Inn Hotel is located in Muscat.
What is Grand Inn Hotel's Trust Rating based on?
Grand Inn Hotel has a Trust Rating of 72/100 and a Current Pulse of 75/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Grand Inn Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Grand Inn Hotel?
Guests most often highlight Staff & Service — one recent review noted: "The service is good, the people are friendly and nice." Across Google & Booking.com, sentiment has stayed consistently positive, keeping Grand Inn Hotel's Current Pulse at 75/100.
What type of hotel is Grand Inn Hotel?
Grand Inn Hotel is a Midscale hotel in Muscat. Its Trust Rating draws on 607 reviews across Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Grand Inn Hotel's Trust Rating?
Grand Inn Hotel's Trust Rating combines: Google (3.8/5, 312), Booking.com (6.7/10, 295).
| Platform | Score | Reviews |
|---|---|---|
| 3.8/5 | 312 | |
| Booking.com | 6.7/10 | 295 |
Is Grand Inn Hotel good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Grand Inn Hotel, including one reviewer who noted: "The service is good, the people are friendly and nice.".
Does Grand Inn Hotel have issues with Room Quality?
Some guests raise concerns — roughly 100% of analyzed reviews mention Room Quality negatively at Grand Inn Hotel, including one reviewer who noted: "They were stingy with room changes due to plumbing problems.". This is weighed alongside the many positive mentions in Grand Inn Hotel's overall Trust Rating.
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