Grand Excelsior Hotel Bur Dubai
16215 reviews from Google, TripAdvisor & Booking.com → Trust 79/100, Pulse 78/100. See latest review trend for Grand Excelsior Hotel Bur Dubai in Dubai.
Grand Excelsior Hotel Sharjah offers luxurious amenities and exceptional service, ensuring a memorable stay.
Guests love the attentive staff and cleanliness, but room quality and cleanliness need improvement.
"Philips very good person" — Google reviewer, 5/5
"I’m staying good I’m happy hotel service specially Abdulla h housekeeping brilliant work" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 100%
- Cleanliness: 85%
- Room Cleanliness: 50%
- Room Quality: 50%
Address: Kuwait Street
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Booking.com: 7.9/10 (5,856 reviews)
Google: 3.9/5 (8,049 reviews)
TripAdvisor: 4.3/5 (2,310 reviews)
FAQ
Where is Grand Excelsior Hotel Bur Dubai located?
Grand Excelsior Hotel Bur Dubai is located in Dubai.
What is Grand Excelsior Hotel Bur Dubai's Trust Rating based on?
Grand Excelsior Hotel Bur Dubai has a Trust Rating of 79/100 and a Current Pulse of 78/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Grand Excelsior Hotel Bur Dubai is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Grand Excelsior Hotel Bur Dubai?
Guests most often highlight Staff & Service — one recent review noted: "Abdullah took great care of my room throughout my stay." They also frequently mention Cleanliness. Across Booking.com, Google & TripAdvisor, sentiment has stayed consistently positive, keeping Grand Excelsior Hotel Bur Dubai's Current Pulse at 78/100.
What type of hotel is Grand Excelsior Hotel Bur Dubai?
Grand Excelsior Hotel Bur Dubai is a Luxury hotel in Dubai. Its Trust Rating draws on 16,215 reviews across Booking.com, Google & TripAdvisor — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Grand Excelsior Hotel Bur Dubai's Trust Rating?
Grand Excelsior Hotel Bur Dubai's Trust Rating combines: Booking.com (7.9/10, 5,856), Google (3.9/5, 8,049), TripAdvisor (4.3/5, 2,310).
| Platform | Score | Reviews |
|---|---|---|
| Booking.com | 7.9/10 | 5,856 |
| 3.9/5 | 8,049 | |
| TripAdvisor | 4.3/5 | 2,310 |
Is Grand Excelsior Hotel Bur Dubai good for Staff & Service?
Yes — roughly 100% of analyzed reviews mention Staff & Service favorably at Grand Excelsior Hotel Bur Dubai, including one reviewer who noted: "Abdullah took great care of my room throughout my stay.".
Does Grand Excelsior Hotel Bur Dubai have issues with Room Cleanliness?
Some guests raise concerns — roughly 50% of analyzed reviews mention Room Cleanliness negatively at Grand Excelsior Hotel Bur Dubai, including one reviewer who noted: "Bathrooms are full black mold.". This is weighed alongside the many positive mentions in Grand Excelsior Hotel Bur Dubai's overall Trust Rating.
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