Emaar Al-Sultan Hotel
2421 reviews from Google & TripAdvisor → Trust 78/100, Pulse 78/100. See latest review trend for Emaar Al-Sultan Hotel in Makkah.
Guests appreciate the excellent staff service and cleanliness, but the room size and value for money require significant improvement.
"I am staying in roon 1302 and service is very good done by rakib. Shamim and Ahmad" — Google reviewer, 5/5
"Alhamdulillah ,we received good service from emmar sultan hotel,rakib shamim roomboy provided sufficient service, we are Happy" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 90%
- Room Cleanliness: 85%
- Overall Satisfaction: 80%
- Room Size: 60%
- Value for Money: 50%
Address: Ibrahim Al Khalil, 24231
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A video walkthrough of this property is available on this page.
Google: 3.9/5 (2,408 reviews)
TripAdvisor: 3/5 (13 reviews)
FAQ
Where is Emaar Al-Sultan Hotel located?
Emaar Al-Sultan Hotel is located in حي الشبيكة, Makkah, Saudi Arabia.
What is Emaar Al-Sultan Hotel's Trust Rating based on?
Emaar Al-Sultan Hotel has a Trust Rating of 78/100 and a Current Pulse of 78/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Emaar Al-Sultan Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Emaar Al-Sultan Hotel?
Guests most often highlight Staff & Service — one recent review noted: "we received good service from emmar sultan hotel" They also frequently mention Room Cleanliness. Across Google & TripAdvisor, sentiment has stayed consistently positive, keeping Emaar Al-Sultan Hotel's Current Pulse at 78/100.
What type of hotel is Emaar Al-Sultan Hotel?
Emaar Al-Sultan Hotel is a Upscale hotel in Makkah. Its Trust Rating draws on 2,421 reviews across Google & TripAdvisor — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Emaar Al-Sultan Hotel's Trust Rating?
Emaar Al-Sultan Hotel's Trust Rating combines: Google (3.9/5, 2,408), TripAdvisor (3/5, 13).
| Platform | Score | Reviews |
|---|---|---|
| 3.9/5 | 2,408 | |
| TripAdvisor | 3/5 | 13 |
Is Emaar Al-Sultan Hotel good for Staff & Service?
Yes — roughly 90% of analyzed reviews mention Staff & Service favorably at Emaar Al-Sultan Hotel, including one reviewer who noted: "we received good service from emmar sultan hotel".
Does Emaar Al-Sultan Hotel have issues with Room Size?
Some guests raise concerns — roughly 60% of analyzed reviews mention Room Size negatively at Emaar Al-Sultan Hotel, including one reviewer who noted: "The room is shockingly tiny for three single beds". This is weighed alongside the many positive mentions in Emaar Al-Sultan Hotel's overall Trust Rating.
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