Crowne Plaza Muscat by IHG
Crowne Plaza Muscat by IHG — Upscale in Muscat · Trust 90/100 · Pulse 90/100 · Verified scores from Google, TripAdvisor & Booking.com.
Guests love the attentive staff and prime location, but some reported issues with room cleanliness and WiFi speed.
"A excellently located hotel. We stayed here for 10 days and everything was absolutely wonderful. Huge compliments to the entire staff of Monir, from the waiters and housekeeping to the front desk. In short, a top-tier ho…" — Google reviewer, 5/5
"Umman genel olarak güzel bir coğrafya, çalışanlar ve halk çok cana yakın. Deniz sakin, otel sessiz, kahvaltı harika." — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 85%
- Location: 78%
- Food & Beverage: 70%
- Cleanliness: 65%
- Room Cleanliness: 43%
- WiFi Speed: 38%
Address: 112 Ruwi Street
A 360° street view of this location is available on this page.
A video walkthrough of this property is available on this page.
TripAdvisor: 4.4/5 (2,508 reviews)
Booking.com: 9.2/10 (3,134 reviews)
Google: 4.5/5 (5,640 reviews)
FAQ
Where is Crowne Plaza Muscat by IHG located?
Crowne Plaza Muscat by IHG is located in Muscat.
What is Crowne Plaza Muscat by IHG's Trust Rating based on?
Crowne Plaza Muscat by IHG has a Trust Rating of 90/100 and a Current Pulse of 90/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Crowne Plaza Muscat by IHG is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Crowne Plaza Muscat by IHG?
Guests most often highlight Staff & Service — one recent review noted: "Every staff member was friendly, professional, and always willing to help with a smile." They also frequently mention Location. Across TripAdvisor, Booking.com & Google, sentiment has stayed consistently positive, keeping Crowne Plaza Muscat by IHG's Current Pulse at 90/100.
What type of hotel is Crowne Plaza Muscat by IHG?
Crowne Plaza Muscat by IHG is a Upscale hotel in Muscat. Its Trust Rating draws on 11,282 reviews across TripAdvisor, Booking.com & Google — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Crowne Plaza Muscat by IHG's Trust Rating?
Crowne Plaza Muscat by IHG's Trust Rating combines: TripAdvisor (4.4/5, 2,508), Booking.com (9.2/10, 3,134), Google (4.5/5, 5,640).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 4.4/5 | 2,508 |
| Booking.com | 9.2/10 | 3,134 |
| 4.5/5 | 5,640 |
Is Crowne Plaza Muscat by IHG good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Crowne Plaza Muscat by IHG, including one reviewer who noted: "Every staff member was friendly, professional, and always willing to help with a smile.".
Does Crowne Plaza Muscat by IHG have issues with Room Cleanliness?
Some guests raise concerns — roughly 43% of analyzed reviews mention Room Cleanliness negatively at Crowne Plaza Muscat by IHG, including one reviewer who noted: "No specific complaints, but could be improved.". This is weighed alongside the many positive mentions in Crowne Plaza Muscat by IHG's overall Trust Rating.
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