Crowne Plaza Madinah by IHG
Crowne Plaza Madinah by IHG — Upscale in Madinah · Trust 89/100 · Pulse 90/100 · Verified scores from Google, TripAdvisor & Booking.com.
Crowne Plaza Madinah offers exceptional hospitality and upscale accommodations, ensuring a memorable stay for travelers.
Guests consistently praise the exceptional and attentive staff, particularly Mahmood and Shahad, who provided outstanding service throughout their stays.
"Hi Today we checked out,we had a nice time here.All the staff was very helpful,have a positive attitude. We especially thankfull to Shahad and mehmood both were very helpfull and cooperative. We will look forward for th…" — Google reviewer, 5/5
"Mahmood was excellent in helping us around the hotel and booking Radha. Thank you very much indeed" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 100%
- Check-in Experience: 67%
- Helpfulness & Support: 67%
Address: 1st Ring Road, 42311
A 360° street view of this location is available on this page.
A video walkthrough of this property is available on this page.
TripAdvisor: 4.3/5 (810 reviews)
Booking.com: 8.2/10 (2,712 reviews)
Google: 4.5/5 (11,691 reviews)
FAQ
Where is Crowne Plaza Madinah by IHG located?
Crowne Plaza Madinah by IHG is located in Madinah.
What is Crowne Plaza Madinah by IHG's Trust Rating based on?
Crowne Plaza Madinah by IHG has a Trust Rating of 89/100 and a Current Pulse of 90/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Crowne Plaza Madinah by IHG is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Crowne Plaza Madinah by IHG?
Guests most often highlight Staff & Service — one recent review noted: "All the staff was very helpful, have a positive attitude" They also frequently mention Check-in Experience. Across TripAdvisor, Booking.com & Google, sentiment has stayed consistently positive, keeping Crowne Plaza Madinah by IHG's Current Pulse at 90/100.
What type of hotel is Crowne Plaza Madinah by IHG?
Crowne Plaza Madinah by IHG is a Upscale hotel in Madinah. Its Trust Rating draws on 15,213 reviews across TripAdvisor, Booking.com & Google — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Crowne Plaza Madinah by IHG's Trust Rating?
Crowne Plaza Madinah by IHG's Trust Rating combines: TripAdvisor (4.3/5, 810), Booking.com (8.2/10, 2,712), Google (4.5/5, 11,691).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 4.3/5 | 810 |
| Booking.com | 8.2/10 | 2,712 |
| 4.5/5 | 11,691 |
Is Crowne Plaza Madinah by IHG good for Staff & Service?
Yes — roughly 100% of analyzed reviews mention Staff & Service favorably at Crowne Plaza Madinah by IHG, including one reviewer who noted: "All the staff was very helpful, have a positive attitude".
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