Crowne Plaza Dubai - Festival City by IHG

Crowne Plaza Dubai - Festival City by IHG

Crowne Plaza Dubai - Festival City by IHG — Upscale in Dubai · Trust 93/100 · Pulse 96/100 · Verified scores from Google, TripAdvisor & Booking.com.

Crowne Plaza Dubai - Festival City offers exceptional dining, stunning views, and unparalleled service excellence.

Guests love the exceptional staff and food quality, but some mentioned issues with noise and WiFi connectivity.

"Spacious rooms, friendly staff, great location next to a family-friendly mall, and an amazing international buffet breakfast and dinner option. Wonderful outdoor area with several swimming pools. | The dust in the Dubai…" — Booking.com reviewer, 10/10

"The hotel is adjacent the mall, very convenient. | N/a" — Booking.com reviewer, 10/10

Guest Insights by Category

Phone: +971 4 701 2222 · Address: Al Kheeran

View on Google

A 360° street view of this location is available on this page.

A video walkthrough of this property is available on this page.

Booking.com: 8.7/10 (7,962 reviews)

TripAdvisor: 4.8/5 (4,527 reviews)

Google: 4.8/5 (9,336 reviews)

FAQ

Where is Crowne Plaza Dubai - Festival City by IHG located?

Crowne Plaza Dubai - Festival City by IHG is located in Dubai.

What is Crowne Plaza Dubai - Festival City by IHG's Trust Rating based on?

Crowne Plaza Dubai - Festival City by IHG has a Trust Rating of 93/100 and a Current Pulse of 96/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Crowne Plaza Dubai - Festival City by IHG is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Crowne Plaza Dubai - Festival City by IHG?

Guests most often highlight Staff & Service — one recent review noted: "the staff went above and beyond to make my stay special" They also frequently mention Food & Beverage. Across Booking.com, TripAdvisor & Google, sentiment has stayed consistently positive, keeping Crowne Plaza Dubai - Festival City by IHG's Current Pulse at 96/100.

What type of hotel is Crowne Plaza Dubai - Festival City by IHG?

Crowne Plaza Dubai - Festival City by IHG is a Upscale hotel in Dubai. Its Trust Rating draws on 21,825 reviews across Booking.com, TripAdvisor & Google — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Crowne Plaza Dubai - Festival City by IHG's Trust Rating?

Crowne Plaza Dubai - Festival City by IHG's Trust Rating combines: Booking.com (8.7/10, 7,962), TripAdvisor (4.8/5, 4,527), Google (4.8/5, 9,336).

PlatformScoreReviews
Booking.com8.7/107,962
TripAdvisor4.8/54,527
Google4.8/59,336

Is Crowne Plaza Dubai - Festival City by IHG good for Staff & Service?

Yes — roughly 90% of analyzed reviews mention Staff & Service favorably at Crowne Plaza Dubai - Festival City by IHG, including one reviewer who noted: "the staff went above and beyond to make my stay special".

Does Crowne Plaza Dubai - Festival City by IHG have issues with WiFi/Connectivity?

Some guests raise concerns — roughly 30% of analyzed reviews mention WiFi/Connectivity negatively at Crowne Plaza Dubai - Festival City by IHG, including one reviewer who noted: "the wifi kept dropping". This is weighed alongside the many positive mentions in Crowne Plaza Dubai - Festival City by IHG's overall Trust Rating.

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