Crown Plaza Hotel
21777 reviews from Google, TripAdvisor & Booking.com → Trust 92/100, Pulse 94/100. See latest review trend for Crown Plaza Hotel in Dubai.
Guests love the exceptional staff and service, but there are concerns about noise levels and WiFi connectivity.
"The hotel was amazing staff are very accomodating and facilties are good nice to be back here again👌👌👌" — Google reviewer, 5/5
"We had the pleasure of staying at *Crowne Plaza Jumeirah Dubai* in July 2026. The level of service was outstanding, the entire team was humble, respectful, accommodating, and highly professional. Particular appreciation…" — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 90%
- Food & Beverage: 80%
- Room Quality: 75%
- Check-in Experience: 70%
- Location: 65%
- Noise Level: 60%
- WiFi: 45%
A 360° street view of this location is available on this page.
A video walkthrough of this property is available on this page.
Google: 4.7/5 (15,036 reviews)
Booking.com: 8.3/10 (1,613 reviews)
TripAdvisor: 4.4/5 (5,128 reviews)
FAQ
Where is Crown Plaza Hotel located?
Crown Plaza Hotel is located in Deira, Dubai, UAE.
What is Crown Plaza Hotel's Trust Rating based on?
Crown Plaza Hotel has a Trust Rating of 92/100 and a Current Pulse of 94/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Crown Plaza Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Crown Plaza Hotel?
Guests most often highlight Staff & Service — one recent review noted: "staff are very accommodating and facilities are good" They also frequently mention Food & Beverage. Across Google, Booking.com & TripAdvisor, sentiment has stayed consistently positive, keeping Crown Plaza Hotel's Current Pulse at 94/100.
What type of hotel is Crown Plaza Hotel?
Crown Plaza Hotel is a Luxury hotel in Dubai. Its Trust Rating draws on 21,777 reviews across Google, Booking.com & TripAdvisor — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Crown Plaza Hotel's Trust Rating?
Crown Plaza Hotel's Trust Rating combines: Google (4.7/5, 15,036), Booking.com (8.3/10, 1,613), TripAdvisor (4.4/5, 5,128).
| Platform | Score | Reviews |
|---|---|---|
| 4.7/5 | 15,036 | |
| Booking.com | 8.3/10 | 1,613 |
| TripAdvisor | 4.4/5 | 5,128 |
Is Crown Plaza Hotel good for Staff & Service?
Yes — roughly 90% of analyzed reviews mention Staff & Service favorably at Crown Plaza Hotel, including one reviewer who noted: "staff are very accommodating and facilities are good".
Does Crown Plaza Hotel have issues with Noise Level?
Some guests raise concerns — roughly 60% of analyzed reviews mention Noise Level negatively at Crown Plaza Hotel, including one reviewer who noted: "loud sound from the night club and the soundproof was zero". This is weighed alongside the many positive mentions in Crown Plaza Hotel's overall Trust Rating.
Similar hotels in Dubai
- Golden Sands Suites — hotel in Dubai, Trust Rating 96/100
- Signature Hotel Apartments and Spa — hotel in Dubai, Trust Rating 95/100
- Al Jaddaf Rotana Suite — hotel in Dubai, Trust Rating 97/100
- Rove City Centre, Deira — hotel in Dubai, Trust Rating 97/100
- Rove Downtown — hotel in Dubai, Trust Rating 97/100
- Rove JBR — hotel in Dubai, Trust Rating 97/100
- Sofitel Dubai The Obelisk — hotel in Dubai, Trust Rating 97/100
- Vida Marina — hotel in Dubai, Trust Rating 97/100